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  • Choosing the Right Software Development Vendor: Your Go-to Checklist

    Businesses need modern technology to survive today’s ever-evolving market. The right enterprise software solution can help businesses thrive. However, not all businesses might have the necessary in-house skills to develop one, and let’s be honest, off-the-shelf software does not fit all needs. Thanks to custom software development vendors, enterprises can access technology experts on the The post Choosing the Right Software Development Vendor: Your Go-to Checklist appeared first on Fingent.

  • AI in Business: Preparing Leaders For The Revolution

    AI in Business is a present reality! It’s a building revolution that is all-encompassing and is redefining business operations. You have only two options. Either ride on the crest of this wave or get submerged if not prepared!  How can you become AI-ready? In this blog, we aim to clarify pertinent questions a business leader The post AI in Business: Preparing Leaders For The Revolution appeared first on Fingent.

  • Business Intelligence in Financial Services: Unlocking Data-Driven Success

    Business Intelligence in Financial Services is proving to be a game changer. Business intelligence is a novel technology backed by AI. It is a combination of strategies and processes. Simply put, BI collects, cleans, formats, and analyzes data. No big deal? Think again! In a world that is ruled by data, this is a superpower.  The post Business Intelligence in Financial Services: Unlocking Data-Driven Success appeared first on Fingent.

  • AI in Healthcare: Enhancing Patient Outcomes and Experience

    Artificial Intelligence is a multi-talented assistant and has proven its worth in the healthcare industry. Healthcare organizations have found innumerable ways to use AI, from record maintenance to patient assistance. It has completely reshaped how doctors diagnose, treat, and monitor their patients. It is also capable of drastically improving research methods, which leads to unmatched The post AI in Healthcare: Enhancing Patient Outcomes and Experience appeared first on Fingent.

  • The Role of AI in Supply Chain and Logistics

    Maximize productivity and minimize uncertainty! That’s what Artificial Intelligence promises the Supply Chain and Logistics industry. The fragility of the supply chain is not unknown to industries. Delays, stoppages, and complexities in the supply chain are a few limitations businesses are striving to overcome. Operational efficiency, intelligent decision-making, and continuous improvement must be maximized. Thankfully, The post The Role of AI in Supply Chain and Logistics appeared first on Fingent.

  • Custom Payment Processing Solution: A Game Changer For Your Business

    How can a custom payment processing solution change your business? The benefits are many: streamlined payment processes, safe transactions, easy fraud detection, and better customer experience. However, you might wonder why choose a customized solution when ready-made software can easily fetch these advantages. Tailor-built applications can do more! They offer seamless integrations, personalization, scalability, and The post Custom Payment Processing Solution: A Game Changer For Your Business appeared first on Fingent.

  • AI in Financial Services: Use Cases and Applications

    Achieving perfection is no easy process. It is not impossible either. It takes a lot of effort and hard work but with the help of Artificial Intelligence, this process can become a lot smoother. AI has undoubtedly proved itself in innumerable industries, and the financial market is no different.  With AI, Financial sectors are seeing The post AI in Financial Services: Use Cases and Applications appeared first on Fingent.

  • A Leader’s Blueprint for AI Success

    How are Businesses Using AI? The verdict is crystal clear—leaders today must embrace AI solutions to stay ahead of the curve and survive in the rapidly evolving business landscape. AI can be like a GPS navigation system that guides you through unfamiliar roads. From predicting market changes to automating operations and bringing intelligent services, AI The post A Leader’s Blueprint for AI Success appeared first on Fingent.

  • Enterprise Application Modernization: A Top Priority For Businesses in 2024

    Enterprise Application Modernization is a critical need in a rapidly evolving digital world.  Application Modernization helps drive smart decisions and efficient processes. It also offers businesses a competitive edge. Organizations achieve many digital transformation goals through modernization projects. Application Modernization may be the only way to overcome handicaps baked into existing software that has become The post Enterprise Application Modernization: A Top Priority For Businesses in 2024 appeared first on Fingent.

  • Stepping The AI Revolution with Applied AI

    It is surprising to see how much technology has evolved and the great impact that Artificial Intelligence has on this dramatic growth. During times of great evolution, it becomes vital to swiftly adapt to the change. Otherwise, you will find yourself lost in a sea of unfamiliarity.  Today, we see the practical application of AI The post Stepping The AI Revolution with Applied AI appeared first on Fingent.

    • The Role of DevOps Methodology in Accelerating Digital Transformation

      Digital transformation holds incredible promise, but it’s no easy feat. Many organizations hit roadblocks with outdated legacy systems that refuse to play nice and cybersecurity threats that keep leaders up at night. Sounds familiar? Then, you’re not alone. In a survey by EY, half of the businesses reported that the complexity of their IT infrastructure

    • The Future of Supply Chain Management in Industry 4.0

      Curiosity is deeply embedded in human nature. As soon as you order your favorite pizza, you start tracking its journey from the oven to your door. The moment you book a taxi, you monitor its location. When expecting a parcel, you constantly check its movement. This same curiosity extends to global business operations. Welcome to

    • Ensuring Transparency and Accurate Compliance Reporting with Oracle Audit Vault

      Data rules businesses. Protecting your organization’s data and ensuring it is accessible to the right people at the right time, is essential. This is where transparency and compliance come into action. They represent distinct yet interconnected aspects of your organization’s security and data management strategy. Oracle Audit Vault, with its advanced features for database monitoring

    • Best Practices for Managing Database Audit Trails with Oracle Audit Vault

      Did you know? 60% of companies face data breaches due to inadequate audit trails 90% of data breaches go unnoticed for several months $4.45 million is the average cost of a data breach Automated audit trail and security solutions detect and contain breaches 27% faster. As a business, your organization is constantly battling cyberattacks and

    • Enhancing Data Security with Oracle Audit Vault and Database Firewall (AVDF)

      Data safety is a crucial aspect of modern business operations. With rising cyber threats and stringent regulatory requirements, robust data security is essential. You get a powerful solution to this problem in Oracle Audit Vault and Database Firewall (AVDF). By integrating centralized auditing with real-time SQL traffic monitoring, AVDF helps you enhance security, meet compliance

    • Audit Vault and Database Firewall for leading Power Products Manufacturing

      Tech Stack The Client The Client The client is leader in the Power products for over 3 decades engaged in the Manufacturing and Marketing of Power products and serves customers worldwide empowering them across agriculture, domestic, and commercial segments. The Objective The client requirement was to track database activity to ensure that their accounting software,

    • Mandatory MCA Guidelines on Audit Trail for Companies

      In April 2022, the Ministry of Corporate Affairs (MCA) rolled out crucial guidelines mandating audit trails for companies. This move, aimed at enhancing financial transparency

    • Navigating the Challenges of Cloud Cost Optimization

      Businesses of all sizes, today, are flocking to the cloud. The cloud offers flexibility, scalability, and a myriad of services that can transform how companies

    • 8 Reasons Why Customers Choose Oracle Cloud HCM

      Oracle Human Capital Management (HCM) has emerged as a leading choice for organizations seeking to modernize their HR operations. With its comprehensive suite of tools

    • Planning in a Box: Turning Supply Chain Planners into Superheroes with the Power of AI

      In an unpredictable and fast-evolving supply chain landscape, businesses need more than traditional tools to stay ahead. The Planning in a Box AI platform, powered by Google Cloud, is reshaping the way companies manage their supply chains. With the introduction of the Pi Agent mobile app, supply chain planners now have real-time insights and AI-driven The post Planning in a Box: Turning Supply Chain Planners into Superheroes with the Power of AI appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.

    • Navigating the Turbulence: How Planning in a Box Steers Hi-Tech Industries Through Challenges

      The hi-tech industry is no stranger to disruption. This sector thrives on innovation, constantly adapting to new technologies and evolving customer demands. Yet, this continuous evolution also brings unique challenges. Planning in a Box, an AI platform, emerges as a potential solution for these hurdles, empowering businesses to navigate the complexities of the hi-tech landscape. The post Navigating the Turbulence: How Planning in a Box Steers Hi-Tech Industries Through Challenges appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.

    • Planning in a Box: Your Enterprise AI Accelerator

      In today’s fast-paced business landscape, artificial intelligence (AI) is no longer a luxury but a necessity. To stay competitive, organizations must leverage AI to optimize operations, improve decision-making, and drive innovation. Planning in a Box, is a powerful AI platform that empowers businesses to do just that. AI platforms provide the essential infrastructure and tools The post Planning in a Box: Your Enterprise AI Accelerator appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.

    • Customer Speak: How Tacori is Shaping the Future of Luxury Retail with AI-Driven Optimization

      In the world of luxury jewelry, Tacori stands as an emblem of craftsmanship and timeless elegance. Renowned for their exquisite designs and unmatched quality, Tacori has been a leading name in the industry for decades. However, as the retail landscape evolves, Tacori has recognized the need to innovate beyond traditional methods. To remain at the The post Customer Speak: How Tacori is Shaping the Future of Luxury Retail with AI-Driven Optimization appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.

    • 5 Demand Planning Challenges You Can Immediately Solve with Pi Agent on Planning in a Box

      In our last blog, we introduced Pi Agent, your Personal GPT for demand planning, powered by Planning in a Box.  Today, we’ll delve deeper into how Pi Agent, integrated with Planning in a Box, addresses the specific, complex challenges you face as a demand planner. You’re constantly navigating fluctuating market conditions, integrating diverse data sources, The post 5 Demand Planning Challenges You Can Immediately Solve with Pi Agent on Planning in a Box appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.

    • The Microsoft Outage: A Wake-Up Call for Cloud Strategy?

      The recent massive outage at Microsoft has had far-reaching consequences, causing significant disruptions across various industries. Network technicians and engineers have been scrambling to address the widespread issue, famously resulting in the blue screen of death on Windows computers globally. This outage has effectively rendered numerous systems useless, forcing airlines to write flight times on The post The Microsoft Outage: A Wake-Up Call for Cloud Strategy? appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.

    • Pi Agent: Your Personal GPT for Supply Chain Planning

      You rely on historical data to forecast demand. It’s been the backbone of your planning for years. But have you noticed the limitations? Historical data is inherently backward-looking. It assumes that the past is a reliable indicator of the future. But in today’s fast-paced world, this assumption often fails. Consider the impact of sudden market The post Pi Agent: Your Personal GPT for Supply Chain Planning appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.

    • How to Leverage SAP Data for Advanced Analytics on Google Cloud

      As someone deeply involved in the supply chain, you know that data can be both a powerful asset and a challenging obstacle. Data comes in from various sources, stored and processed in different services like data warehouses, data lakes, or databases. These varying formats and locations make it difficult to integrate and use data effectively, The post How to Leverage SAP Data for Advanced Analytics on Google Cloud appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.

    • Disruption Proof Supply Chain: Empower your Supply Chain with Planning in a Box

      We met several supply chain and manufacturing leaders at Google’s Houston office last week. One of the burning questions in the room was, “How do we tackle disruptions?” If we look at the 2024 calendar, we had some devastating natural events.  In January, a Red Sea attack held up Tesla and Volvo car parts, bringing The post Disruption Proof Supply Chain: Empower your Supply Chain with Planning in a Box appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.

        • Remote Work vs Office Work in Software Consulting: What’s the Best Scenario in 2024?

          The pandemic accelerated the adoption of remote work in the technology sector, especially in software consulting firms. However, now that the situation has changed, what is the most suitable work model for this sector that promotes employee well-being? The Hybrid Model: A Customized Solution for Software Consulting Firms A recent Gartner study: Future of Work

        • 3 Key Insurance Takeaways From InsureTech Connect 2024

          The 2024 InsureTech Connect (ITC) conference was truly exhilarating, with key takeaways impacting the insurance industry. Each year, it continues to improve, offering more relevant content, valuable industry connections, and opportunities to delve into emerging technologies. This year’s event was no exception, showcasing the importance of personalization to the customer, tech-driven relationship management, and AI-driven

        • Perficient Included in IDC Market Glance: Digital Business Professional Services Report

          Today’s digital landscape is dynamic. It favors speed over size, agility over efficiency, and cross-functional collaboration over rigid structures. You must be prepared to adapt and scale your teams as priorities shift. Moving forward requires a comprehensive digital strategy that outlines the capabilities, agility, and alignment needed to stay ahead of digital disruption. IDC Market

        • Elevating Employee Experience (EX) in the Age of AI

          Addressing the Talent Shortage While fears of AI-driven job displacement dominate headlines, the real crisis looming is a $8.5 trillion talent shortage projected by 2030. Much like the famous ‘invisible gorilla’ experiment, where viewers focused on counting basketball passes miss a costumed figure walking through the scene, businesses risk overlooking a crucial element: the Employee

        • Assumptions & Uncertainty : Project Estimating (Part 3)

          In this third installment of my blog series on project estimates, let’s dive headfirst into the murky waters of assumptions and uncertainty! Think of these as the gremlins of project planning – they are full of secrets and laugh along the way as they trip you up. If you’ve read my other blog posts, you’ll

        • Transforming Patient Outreach and Experience with Salesforce Data Cloud: A Healthcare Success Story

          In our ongoing Health and Life Sciences series, we’re excited to share a remarkable transformation achieved by a leading pediatric health system. This organization, renowned for its commitment to children’s health, faced challenges in scaling its outreach efforts and enhancing patient experiences. Here’s how Perficient helped revolutionize their approach using Salesforce solutions. Challenge and Opportunity

        • Powering the Future: Key Highlights from PPCC24 and What’s Next for Power Platform

          The energy was electric last week as thousands of attendees invaded MGM Grand along the Las Vegas Strip for the 3rd Annual Power Platform Community Conference (PPCC24). From groundbreaking announcements to new features unveiled during keynotes from Microsoft’s Charles Lamanna, Corporate Vice President of Business Industry and Copilot, and Jeff Teper, President of Apps and

        • Dependencies & Creep : Project Estimating (Part 2)

          Continuing our dive into project estimating, let’s talk about two more problem areas: dependencies and project creep. These two can turn your pristine project plan into a tangled mess. No matter the size or scope of your project – whether you have just a few dependencies or tight integration with multiple systems – you’ll be

        • Streamlining Marketing Success: The Benefits for Optimizely One with Perficient

          As an Optimizely expert, I eagerly anticipate this time of year due to the exciting Optimizely events happening worldwide. These include Opticon, the main conference for customers, the Optimizely OMVP Summit, a developer meetup, and the Optimizely Hackathon. During these events, we learn about new product releases and discover innovative ways to drive success for

        • A Comprehensive Guide to SEO

          What is SEO?  SEO (Search Engine Optimization) refers to the practice of optimizing websites and content to rank higher in search engine results pages It involves improving on-page and off-page factors to drive organic traffic to your website Why is SEO Important? Increases visibility: Higher rankings lead to increased visibility, helping your target audience find

        • Content Hub: Data Model Simplified

          Sitecore Content Hub is a world-class platform for centralizing and managing content across various channels. It helps businesses organize and streamline often chaotic, messy content operations. It does this by providing an architecture or schema for content and its interconnections. A schema defines how different types of assets are structured, organized, related to each other.

        • Production Deployment and its Basics: Known to Many, Followed by Few

          Did you ever feel tense while taking your exams? Or you must have watched the Olympics or other sports events like cricket, football, etc. When you focus on national players during significant events, you can observe stress and anxiety in performing at that level. Similar is the situation of an IT professional during a production

        • Three Questions to Ask About Your Digital Strategy

          Carolyn Geason-Beissel/MIT SMR | Getty Images The Research The authors conducted numerous interviews and onsite observations during a period of six years at Australian retail chain Woolworths as it engaged in strategic competition with Amazon. They then reviewed dozens of case studies on digital disruption and digital strategic competitions, as well as scientific literature on

        • Data-Driven Health Care: Enhancing Patient Outcomes Through Digital Engineering

          Left: Nick Jena, Vice President of Health Care and Life Sciences, Persistent Systems. Right: Madhuri Hegde, Senior Vice President and Chief Scientific Officer, Revvity. About Persistent Systems With more than 23,800 employees located in 21 countries, Persistent Systems (BSE & NSE: PERSISTENT) is a global services and solutions company delivering digital engineering and enterprise modernization.

        • The GenAI Blind Spot Leaders Have Now

          Given the rapid pace at which generative AI continues to advance, it’s natural to worry about the completeness of your implementation plans. To help leaders understand the potential pitfalls better, MIT Sloan Management Review interviewed AI experts and IT practitioners at the recent MIT Sloan CIO Symposium. In this first video of a two-part series,

        • Want Better GenAI Results? Try Speed Bumps

          Generative AI has vast potential to augment our work, now and in the future, but there’s a very real danger of human workers ceding too much control to machines and becoming complacent about mistakes. Maintaining a “human in the loop” is often touted as the antidote to catching errors, but MIT senior lecturer and research

        • How Grassroots Automation Speeds Digital Success

          Related Reading I. Barkin and T.H. Davenport, “Harnessing Grassroots Automation,” MIT Sloan Management Review, Sept. 11, 2023. Companies must digitize to survive — but many can’t find the developers and data scientists to do so. To keep pace, leaders are launching citizen development initiatives to harness the creativity and business acumen of their nontechnical “citizens.”

        • How Lufthansa Shapes Data-Driven Transformation Leaders

          Carolyn Geason-Beissel/MIT SMR | Getty Images Up in the air, a modern plane generates 1 terabyte of data every 24 hours of flight. For airlines like the Lufthansa Group, this data can be used to create valuable business outcomes, from improved operational efficiency to higher customer satisfaction. On top of this rich data set, Lufthansa

        • How AI Changes Your Workforce

          Today’s leaders must grapple with big expectations for the impact of AI on the workforce — and an even larger amount of hype. Will AI automate away a huge number of jobs? How do companies use AI to find new talent and staff new opportunities? How do leaders use AI as part of the workforce

        • Empower Citizen Developers to Accelerate Innovation

          About HCLSoftware HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and automation, data, analytics and insights, digital transformation, and enterprise security. Its solutions power millions of apps at more than 20,000 organizations, including more than half the Fortune 1000 and Global 2000 companies. HCLSoftware’s mission is to drive customer success

        • Our Guide to the Spring 2024 Issue

          Who Profits the Most From Generative AI? Kartik Hosanagar and Ramayya Krishnan Key Insight: A breakdown of what it takes to build and deploy a large language model shows where incumbents have the best prospects for success and where newer companies have an edge. Top Takeaways: Since the launch of ChatGPT, interest and investments in

        • Reimagine information with Cloud Editions (CE) 24.3

          At OpenText, we transform knowledge into action. With over 30 years of information management expertise, we understand that trusted data is the foundation upon which AI can be applied to unleash innovation and elevate human potential. With this in mind, I am pleased to introduce the latest Cloud Editions (CE) 24.3. This release builds on our integrated cloud, AI and cybersecurity capabilities, offering a holistic and sustainable approach to information management. CE 24.3 helps enterprises turn ordinary information into extraordinary insights. By integrating AI into all our major cloud applications, we empower knowledge workers and equip businesses to overcome and prevent tomorrow’s most complex problems, as outlined in our Titanium X strategic product roadmap; our commitment to delivering a unified platform for accessing all OpenText software and services by CE 25.2. We continue to innovate at a record pace by integrating cloud, security, and AI - plumbing the ecosystem together to enable seamless scalability - to help our customers stay ahead of future business needs. Moving beyond basic AI, we are proud to offer comprehensive innovations across Business Clouds, Business AI, and Business Technology with solutions that are not only responsive but also anticipatory, revolutionizing the very nature of work. Whether you're an enterprise struggling with slow traditional app development processes or a CIO looking to support a team of data analysts needing to extract valuable insights from sprawling data landscapes, our 90-day innovation cycles reimagine information, giving you a competitive edge. Following today’s announcement, let’s dive deeper: New innovations in Business AI Data governance, compliance, and authentication are essential. OpenText leverages generative-AI to help customers maximize the value of their intellectual property. With AI-powered assistants operating across extensive confidential data sets, we ensure that the right individuals have access to the right information. OpenText™ DevOps Aviator: To support software engineers and testers in delivering high-quality applications, this release deploys testing bots that automatically create codeless tests from manual ones, mitigating risks and addressing talent shortages. Its AI-guided smart assistant offers instant answers and summaries on features, tasks, tests, and user stories, streamlining development workflows for enhanced efficiency without compromising on quality. OpenText™ Aviator IoT: Following its launch in CE 24.2, which revolutionized autonomous supply chain networks and enhanced asset management operations, we have integrated OpenText Aviator IoT with MBIRaaS for improved IoT data trending and analysis. This includes a low-code application builder that facilitates the creation of end-user applications using MBIR and iFrames, ensuring frictionless and secure information exchange. OpenText™ Trading Grid with Aviator: Designed to simplify B2B integration tasks with generative AI, OpenText Trading Grid with Aviator, the latest edition to our family of practical AI-powered solutions, is a conversational AI-based, self-service virtual advisor for OpenText™ Trading Grid. Users can now save time searching for information and learning about product usability, reducing the need for open support tickets. The result? Enhanced efficiency, productivity, user experience, and more effective new hire training. OpenText™ Fortify Aviator: We’re committed to furnishing security teams with the most comprehensive and scalable application security solutions on the market. With OpenText Fortify Aviator, enterprises can now automate the auditing and remediation of Static Application Security Testing (SAST) vulnerabilities. This AI-powered tool identifies and fixes issues, seamlessly integrating 'fix' suggestions into workflows and providing clear audits and explanations, simplifying the entire process. OpenText™ Axcelerate™ with Aviator: In CE 24.2, we bolstered our flagship legal platform by integrating generative-AI capabilities to expedite the summarization of essential documents and concept groups for investigations and document reviews. In this release, we’ve taken it one step further and users can now refine review criteria and test it against subsets of data ensuring that the results meet their needs before deploying Aviator for the initial responsiveness review. OpenText™ Content Aviator: And finally, we are delighted to offer a no-risk, self-paced interactive demo of our groundbreaking AI-powered intelligent assistant, OpenText Content Aviator. This demo allows customers to immediately get started with AI content management and discover how our transformative technology can help them discover new ways to work. OpenText Content Aviator is also now available in a hybrid deployment model to support on-premises customers. At OpenText, we recognize that the work landscape is evolving rapidly. Embracing innovation to reimagine work processes is now more crucial than ever to stay ahead and avoid falling behind. OpenText is here to ensure you stay ahead. If you are ready to harness the full potential of AI and elevate your operations, explore our comprehensive AI strategy and the suite of OpenText Aviator solutions tailored for both business leaders and technologists at opentext.ai. New innovations in Business Cloud In today's rapidly evolving work environments, secure access to knowledge is crucial for maintaining a competitive edge. OpenText empowers everyone, from engineers to IT professionals, with integrated and secure technology aimed at driving meaningful simplification and efficiency improvements. OpenText™ Content Cloud OpenText Content Cloud empowers businesses to work smarter by providing seamless access to essential content, anytime and anywhere. In CE 24.3, we have enhanced our world-class enterprise content management solution, OpenText™ Extended ECM, by expanding its collaborative content capabilities. Now, users can seamlessly convert, stream, annotate, and clip high-quality video content within the platform, eliminating the need for separate systems and significantly improving workflow efficiency and productivity – a game changer for those wanting to capitalize on the popularity of video content. Additionally, we enhance support for data teams managing complex investigative analytics, especially when rapid analysis of large volumes of structured and unstructured data is required. OpenText™ Discover ensures all data interactions are retraceable, auditable, and secure. Available with our world-class OpenText™ IDOL™ Unstructured Data Analytics solution, users can fully engage with analytics, from building user roles and teams to analyzing projects and collaborating across entities, creating detailed ‘notebooks’ of analytics that can be reported on and exported while ensuring essential integrity is maintained throughout the process. New innovations in Business Technology Connected data is essential as workloads migrate to the cloud. OpenText provides robust data platforms deployed flexibly - whether in a private cloud, public cloud, or through APIs - ensuring enterprise-grade capabilities regardless of the deployment method. OpenText™ Developer Cloud OpenText™ Developer Cloud lets developers build smarter by bringing their ideas to life using powerful, developer-trusted APIs quickly and cost-effectively. In this release, we have three powerful innovations aimed at expediting the application development processes in support of our ISV and developer community. Firstly, we support developers looking to embed digital signatures in their applications and approval processes. This solution integrates seamlessly via APIs, eliminating the complexities of coding from scratch and enabling a swift transition from outdated printed signature methods to digital approvals, streamlining workflows and improving efficiency. Additionally, we empower developers and end users to leverage their information lifecycle practices by empowering content storage services to support the benefits of Google Cloud Storage and Archival services. By extending our API support to include Google Cloud Platform archival tier levels, users can efficiently store frequently accessed data, manage short-term storage, and access archiving, online backup, and disaster recovery services instantly and cost-effectively. This integration allows developers to fully harness the power and functionalities of OpenText Storage solutions, expediting and controlling their information management lifecycle and providing peace of mind during application development while also bettering cost management. Finally, I am delighted to announce the general availability of OpenText™ Thrust Studio, our real-time digital assistant providing developers with seamless and on-the-pulse support, underpinned by the power of generative-AI to accelerate development processes. This acts as a reliable assistant that speeds up end-to-end development processes and significantly increase productivity. Looking for more?   For more on all the CE 24.3 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud.  The post Reimagine information with Cloud Editions (CE) 24.3 appeared first on OpenText Blogs.

        • Fax and figures – automate your fax processes for maximum productivity

          Picture this: A bustling corporation with a team of employees tirelessly processing incoming faxes by hand. The sheer volume leads to significant delays—sometimes taking days or even months to manage. Staff turnover, absences, and fluctuating schedules make it a constant struggle to keep up. What’s the solution to this inefficiency? The answer: automate your fax processes  Manual fax processing simply isn’t scalable. Research shows that it takes about 90 seconds to process a single page, which means an employee can only handle 40 pages per hour. With the average entry-level clerk earning $18 per hour, the cost is approximately 45 cents per page. For high-volume needs, such as processing 100,000 pages, the labor costs skyrocket to $45,000. As your fax volumes grow, so do these costs.  Time to reimagine workflows  Faxes often contain vital data—financial information, insurance policies, or private account setups—that drive critical business operations. Automating data entry allows you to quickly, reliably, and efficiently unlock this crucial information with minimal human intervention.  Empower employees amidst the great resignation  The Great Resignation has highlighted the necessity for businesses to empower their workforce. Forbes predicts that 70% of U.S. workers plan to leave their jobs in 2023, with productivity declining at unprecedented rates as debates over returning to the office continue. HR and organizational leaders must face a hard truth: work is never going back to the way it was.  By automating data-entry tasks, employers can redeploy their workers to more mission-critical roles. Employees are more likely to stay when they feel connected to their organization and see their contributions valued.  Managing information end-to-end with fax automation  A typical fax capture workflow involves multiple stages:  Capture: Handling scanned, faxed, or emailed documents.  Quality Control: Enhancing images, rotating pages, removing blank pages, and flagging errors.  Indexing: Data entry, either manually or with semi-automated tools like rubber band or zonal OCR.  Release: Sending the processed fax to the appropriate recipient or system.  Automated capture solutions efficiently manage these stages, transforming incoming faxes into actionable data and streamlining business processes.  Unleash the power of data contained in faxes  Does your company handle high fax volumes? Automated capture solutions can streamline fax data processing, working seamlessly in the background and allowing employees to focus on more important tasks such as customer service, patient care, client management, and revenue generation.  How it works  Faxes flow directly from an input technology into the capture system. Intelligent Capture tools ingest these images, perform the capture process, and send the image and data to the correct workflow based on the document type. For your company, it’s all automated: faxes are identified and processed, with image and data outputs that enhance business speed and reduce time to revenue. Benefits include improved data quality, better information sharing, and increased accuracy with less business risk.  Gain efficiency with automation  Companies like Hawksford faced challenges with manual paper-based data processing and error-prone data entry. “It would routinely take upwards of two days before an actual bill would be available to send to a customer. The process automation capabilities of OpenText have reduced this timeline to less than two hours.” They’ve accelerated business decisions through automation and redeployed employees to more critical tasks.  Transform pixels into actionable information  Discover how automated capture solutions can transform your inbound fax data, accelerate workflow processes, and convert fax information into business-ready data.   Discover how OpenText™ will allow you to modernize operations, increase productivity, and reduce costs across all industries by automating your fax processes today and unleashing the full potential of your data.  Learn more today!  The post Fax and figures – automate your fax processes for maximum productivity appeared first on OpenText Blogs.

        • Air France-KLM lifts information management efficiency to new heights

          At Air France-KLM, we’re one of the global leaders in international air transport. Through our subsidiaries Air France, KLM Royal Dutch Airlines, and Transavia, we offer passenger services, cargo transport, and aircraft maintenance flights to over 300 destinations. To transport our 83 million passengers a year, it’s vital that we keep our modern fleet of 522 aircraft in top condition. Commercial aviation is one of the safest ways to travel for a very good reason; like all leading global airlines, Air France-KLM follows rigorous and tightly regulated inspection and maintenance processes for all aircraft and airside equipment. Maintaining a world-class fleet Our aircraft are made up of thousands of individual components, each of which requires planned as well as unplanned maintenance. Every asset inspection and repair we carry out is associated with documentation: maintenance manuals and tech logs, work instructions, engineering drawings, and much more. With reference to these documents, our mechanics and engineers can perform their duties safely, efficiently, and accurately. For many years, all our documents were printed on paper, and our teams relied on hundreds of thousands of hard copies to do their work. New maintenance processes and airworthiness directives are released all the time—and with so many paper copies, it was a major effort to keep our records up to date. What’s more, the cost of storing all these paper documents was climbing and climbing every year. We knew we needed a different approach. Driving digital transformation That’s where our journey with OpenText™ began. Working together, we switched from paper records to digital documents, managed securely and efficiently in OpenText™ Documentum™. For more than two decades, Documentum has acted as the single source of truth for all our maintenance and engineering content—including data from industry vendors such as Airbus, Boeing, and General Electric. Today, 15,000 employees across the business rely on data in Documentum to perform their day-to-day work. For our aircraft engineers particularly, the solution had a massive impact on efficiency. Gone are the days of leafing through filing cabinets to find vital maintenance information—today, all the information they need is right at their fingertips. They simply enter a part number into Documentum, and they can navigate to the associated records immediately. We operate in a highly regulated industry, which makes OpenText the perfect fit for our compliance needs. The solution offers a watertight audit trial for every user action, helping us to demonstrate to our regulators that we are following the proper procedures for our maintenance activities. Soaring into cloud Documentum is such an important solution for our business that we continuously invest in extending and enhancing its capabilities. Over the years, we’ve integrated Documentum with our core business systems, including SAP® ERP and Salesforce®. One of our most recent projects was deploying Documentum D2 SmartView—a modern user experience that empowers our employees with personalized workspaces that make it even faster and easier to find the data they need. With some features still pending, we continue to partner with OpenText to help drive product roadmaps. At the moment, we’re planning our next big Documentum project—a move to the cloud. By bringing the solution to Azure, we’ll unlock all the familiar benefits of cloud: easier management and maintenance, lower infrastructure costs, and tighter information security. As an early adopter, Professional Services is helping us navigate vulnerabilities as we containerize in Azure. Working with OpenText, we’re going a step further. By deploying OpenText™ Extended ECM Documentum™ for SAP® Solutions alongside Documentum on the new cloud platform, we’ll enable our users to access data from our information management system directly from their SAP applications. The post Air France-KLM lifts information management efficiency to new heights appeared first on OpenText Blogs.

        • Going green with cloud fax

          Fax machines, once ubiquitous in office environments, have long been associated with paper waste, energy consumption, and inefficiencies. However, with the advent of digital transformation, organizations are increasingly turning to cloud fax solutions to modernize their operations while embracing sustainability practices.  In today's digital age, relying on paper-based communication like traditional faxing is not just outdated—it's harmful to the planet. The massive paper waste, energy consumption, and carbon emissions from fax machines are unsustainable. But with OpenText's Cloud Fax, we're flipping the script with a more sustainable and environmentally friendly alternative.  Paperless operations: Cloud faxing eliminates the need for paper-based fax transmissions, reducing the consumption of resources such as trees, water, and energy used in paper production.  Energy efficiency: Unlike traditional fax machines that require constant power consumption, cloud fax solutions operate in energy-efficient data centers, minimizing carbon emissions and energy usage.  Reduced waste: Paper accounts for around 26% of total waste at landfills. By eliminating physical fax machines and paper waste, organizations can contribute to waste reduction efforts and promote a circular economy.  Global accessibility: Cloud faxing allows for seamless and secure communication from anywhere, reducing the need for physical transportation of documents and mitigating carbon emissions associated with transportation.  Scalability and flexibility: OpenText's cloud fax solutions offer scalability and flexibility, enabling businesses to adapt to changing needs without the constraints of physical infrastructure.  What can you do? Two words: print less. Of course, that’s far easier said than done when it comes to fax—unless you digitally transform your workflows, and then it will happen automatically. Imagine receiving faxes that are delivered direct to their recipients’ workstations or mobile devices, then printed only on demand. Imagine anti-fax-spam protocols. Imagine data from faxes being digested with optical character recognition (OCR), parsed with artificial intelligence (AI) capture, and then automatically plugged into relevant databases.  Save green while going green: Switching to digital fax solutions isn't just about saving trees—it's about saving money. These solutions cut down on consumables, save staff time, and eliminate the need for dedicated fax phone lines, paying for themselves with efficiency and savings.  By embracing digital transformation and leveraging innovative communication solutions, businesses can not only enhance their operations but also contribute positively to the environment.  Join us in creating a more sustainable and digitally empowered world, not just on Earth Day but every day. Let's make a difference together!  The post Going green with cloud fax appeared first on OpenText Blogs.

        • Elevate human potential with Cloud Editions (CE) 24.2

          We, at OpenText, lead groundbreaking digital transformations, providing our customers with essential tools to navigate the ever-evolving business landscape. Information holds unparalleled power, however, with AI, change is imperative, and success will favor those who swiftly embrace, accelerate, and reimagine work.  The next generation of innovation will be driven by artificial intelligence (AI) and firmly rooted in effective information management. This is the focal point of this week’s OpenText World Europe 2024 conference (April 15-18). If you’re not already onsite with us in London, Paris, or Munich, you can still register to join virtually.  As part of OpenText World Europe 2024, I am pleased to introduce the latest Cloud Editions (CE) 24.2. This release marks the next step in our Titanium X initiative which was first announced in 2022. Titanium X represents our strategic product roadmap to provide a common platform for consuming all OpenText software and services, delivered by CE 25.2.   With this in mind, CE 24.2 reaffirms AI as a force multiplier for human potential, enhancing our robust OpenText™ Aviator suite of AI-driven solutions. We continue to integrate cutting-edge AI directly into our products, creating solutions that are not only responsive but anticipator as we revolutionize the very essence of work. Most notable in this release, we delve into how information management plays a crucial role in powering and safeguarding data - a pre-requisite for maximizing AI’s potential to solve tomorrow’s most complex problems.   And, as always, we continue to deliver against our 90-day innovation cycles to bring advancements in our Business Clouds, Business AI, and Business Technology.  As you’ve likely seen in our announcement today, there’s always so much more to our Cloud Editions releases. Let's explore these world-class innovations further:  Innovations in OpenText Aviator  OpenText™ Aviator Platform: The metamorphic impact of AI and analytics cannot be overstated. While the productivity gains and broad benefits are limitless, the transition from a concept to integrating AI and analytics into every product and service begins with harnessing our most strategic asset – data. With this principle in mind, in CE 24.2, our OpenText Aviator platform revolutionizes the AI and eDiscovery market by refocusing attention on the crucial role of robust information management in extracting business value from data with the following innovations:  OpenText™ Core Analytics Database: Our new enterprise-level data lakehouse seamlessly combines the robustness of OpenText™ Vertica™ market-leading analytical database with the increased flexibility provided by SaaS. This scalable solution not only powers analytics at lower costs but it also has a positive environmental impact with 50% fewer servers needed.  OpenText™ Aviator Search: We have introduced a generative-AI chat user interface (UI) with referenced knowledge discovery for our unstructured data analytics solution, OpenText™ IDOL™, leveraging generative-AI and large language models (LLMs) for knowledge gathering, without replication or relocation. By smartly expanding upon foundational AI, this innovation adopts the latest in conversational capabilities so teams can access the answers they need in real-time in a far more intuitive and digestible way.   OpenText™ Axcelerate™ with Aviator: We have bolstered our flagship legal platform by embedding generative-AI capabilities to improve the summarization of key documents and concept groups for investigations and document review. As a result, legal practitioners and teams can quickly comprehend crucial content and concepts within large datasets – faster than ever – to gain a strategic advantage with the goal to ultimately work smarter.   OpenText™ DevOps Cloud Aviator: We're dedicated to supporting software engineers and testers in delivering applications swiftly and with greater ease, eliminating the need for technical jargon. To achieve this goal, we've enhanced our OpenText DevOps Cloud Aviator with an "ask me anything" smart assistant powered by AI and LLMs, and embedded with conversational search. With this tool, teams can effortlessly seek information about technical features – systems, tasks, and tests, for example - presented in user-friendly language. This minimizes risks and rework by providing developers with easily understandable and relevant feedback, valuable insights, and more, right from the start.  OpenText™ Content Aviator for Documentum: We've expanded the integration of our generative AI-powered intelligent assistant, OpenText Content Aviator, across all our Content Cloud platforms. In this release, we've strengthened OpenText™ Documentum to meet the growing demand for speed and automation, enabling users to quickly find the information they need to perform their tasks more efficiently. With an interactive, conversational interface, OpenText Content Aviator streamlines document and folder analysis, summarization, and translation, empowering teams to prioritize high-value tasks. Combining generative-AI with the information management capabilities of OpenText Documentum, ensures users receive the best and most relevant responses based on their tasks, roles, and permissions.   OpenText™ Aviator IoT: In this release, we're introducing OpenText Aviator IOT, aimed at revolutionizing autonomous supply chain networks and enhancing asset management operations for business networks. This end-to-end IoT platform, integrated into our OpenText Aviator product suite, offers a range of features tailored for forward-thinking enterprises focused on supply chain resilience.   Early features in this release include high-quality message processing and orchestration, intuitive drag-and-drop business intelligence and visualizations, and predictive AI analytics. And this is only the start.  OpenText™ Experience Aviator: We’ve transformed how enterprises engage with customers across the entire customer journey, from initial purchase to advocacy, to maximize lifetime value. To integrate AI into many of our core cloud offerings – such as OpenText™ Exstream™ (to boost personalized communications for individuals) and OpenText™ TeamSite™ (our single interface content management solution) - we've introduced OpenText Experience Aviator. This powerful platform offers a wide range of innovative generative-AI capabilities that are now accessible across various authoring environments and channels. With OpenText Experience Aviator, users can effortlessly create personalized content, leveraging generative-AI to rapidly generate relevant material to enhance content creation across different experiences and communication tools.  OpenText™ IT Operations Aviator: In this release, OpenText IT Operations Aviator strengthens our AIOps offering and enhances ITSM functions by equipping both OpenText™ Operations Bridge and OpenText™ Service Management Automation X (SMAX) with intelligent generative-AI capabilities.   OpenText Service Management Automation X (SMAX): SMAX customers can now benefit from enhanced user accessibility as service desk agents can leverage a smart, intuitive chatbot for faster issue resolution and information retrieval, regardless of their on-cloud or off-cloud work environment.   OpenText™ Operations Bridge: Our AIOps platform has been enhanced with gen-AI capabilities to facilitate more efficient IT troubleshooting and root cause identification for IT operations. Powered by a private and intelligent LLM-infused assistant, it empowers all operators and administrators to tap into the most relevant answers and solutions while ensuring data privacy.  OpenText™ Thrust Studio: CE 24.2 marks the official launch of an early access version of the OpenText Thrust Studio, a real-time digital assistant designed to provide developers with seamless and instant access to the support they need. By offering quick access to relevant code samples and API documentation within their Visual Studio environment, OpenText Thrust Studio accelerates application development, ensuring developers can work faster and smarter to meet project deadlines.  Needless to say, the way we work is changing, and OpenText is here to help keep you ahead of the curve. Are you ready to unlock the potential of AI and earn your wings? Learn more about our AI strategy and explore our suite of OpenText Aviator solutions for business and technologists at opentext.ai.  New innovations in Cloud Editions 24.2  Innovations in OpenText™ Cybersecurity Cloud  OpenText™ Cybersecurity Cloud empowers proactive organizations with thorough and timely threat intelligence, facilitating prompt risk mitigation.  In this update, we extend our support to organizations responsible for analyzing digital devices to uncover evidence of cybercrime. These organizations often encounter challenges in swiftly and accurately acquiring and analyzing evidence from diverse digital sources, including computers, cloud platforms, IoT devices, and mobile devices.  To address this, we are thrilled to introduce a pioneering artifacts-first workflow to OpenText™ EnCase, our suite of digital forensic investigation solutions. This innovative tool streamlines the investigation process, saving time and enhancing reliability in achieving accurate investigative conclusions.   By automatically organizing artifacts into easily identifiable categories via a modern workflow and user interface, investigators can quickly gain access to relevant information. Combined with the deep-dive investigative capabilities for which EnCase is well-known, digital forensic investigators for public safety, government agencies and corporate enterprises can depend on a single tool to seamlessly gain insight into their investigation, empowering them to promptly obtain actionable intelligence and expedite case resolutions.  Innovations in OpenText™ Experience Cloud  OpenText™ Experience Cloud is instrumental in helping customers maintain lifelong relationships through the cultivation of intelligent customer experiences and communications.  In this release, we've introduced OpenText™ Core Experience Insights, a cloud-based SaaS application aimed at enhancing customer experiences. Tailored for customer success leaders seeking to optimize positive customer interactions, OpenText Experience Core Journey features a comprehensive, insight-driven interface. This empowers users to seamlessly create, monitor, and analyze diverse customer journeys, while generating insights and orchestrating follow-up actions based on customers' previous behavior or status. It's an invaluable tool for leaders aiming to address unique customer needs and offer personalized actions, unconstrained by traditional linear approaches.  Additionally, innovations to OpenText™ Exstream have streamlined customer printing processes and accelerated the production of complex documents at speeds of up to 10 million pages per hour. Controlled from a single unified interface, this release boasts two major innovations: first, the optimization of high-volume printing capabilities, enabling the production of personalized documents at unprecedented speeds while supporting a wider range of formats; second, the acceleration of modernization to OpenText Exstream Cloud Native, offering critical advanced print features necessary for high-fidelity outputs. These enhancements empower customers to achieve greater efficiencies and cost savings in the production and delivery of personalized communications, as well as facilitating a smooth transition to a modern cloud-native platform over time.  Innovations in OpenText™ IT Operations Cloud   OpenText™ IT Operations Cloud raises the bar for IT service performance despite cloud complexity, cost constraints and staff shortages.  Finally in CE 24.2, we are further supporting individuals encountering challenges in application observability, whether stemming from inadequate support for cloud-native applications or high costs associated with existing providers, can now depend on OpenText™ Application Observability for enhanced assistance.  The newest inclusion in our IT Operations solution suite provides comprehensive insights into application performance by leveraging OpenTelemetry, departing from outdated proprietary methods, and enabling insights across various applications. Users can quickly identify key performance indicators at the code level and employ guided workflows for more effective problem isolation. Representing a notable advancement in the application performance management (APM) industry, this tool provides a modern, user-friendly solution that underscores OpenText's commitment to the APM and Observability market. Seamlessly integrating with our AIOps and ITSM platforms, it provides a holistic approach to ensuring the reliability of modern applications.  Looking for more?   For more on all the CE 24.2 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud.  The post Elevate human potential with Cloud Editions (CE) 24.2 appeared first on OpenText Blogs.

        • Reimagine work with Cloud Editions 24.1

          We, at OpenText, are leading the charge in innovative digital transformation, equipping our customers with essential tools to tackle today's most complex business challenges. The next generation of innovation will be driven by artificial intelligence (AI) and built on information management.   We’ve already taken flight with groundbreaking AI capabilities unveiled in Cloud Editions (CE) 23.4, marking the inception of OpenText™ Aviator under opentext.ai – our innovation mission to shape the future using generative-AI. AI’s transformative potential in information management fuels our ambition for a future centered on maximizing the synergy between AI and information management to reimagine work. With modern information management, advanced technologies bring together human intelligence with AI, and it is this collaborative intelligence that will enable companies to create a better future.  And we’ve continued this work with the Cloud Editions 24.1 release. As you’ve likely seen in our announcement today, we’ve continued to enhance our OpenText Aviator capabilities. Our dedication to innovation across OpenText’s business cloud solutions remains unwavering as we continue to help customers reimagine the future of work by applying AI to daily workflows.    But, as we all know, there’s always so much more to our Cloud Editions releases, let's explore these cutting-edge innovations further:  Innovations in OpenText™ Aviator  OpenText™ Content Aviator: We’ve integrated our generative AI-powered intelligent assistant, OpenText Content Aviator, with OpenText™ Extended ECM to address demand for more speed and automation and help users find the relevant information needed to do their jobs – faster. Through an interactive, chat-based conversational interface, OpenText Content Aviator simplifies document and business workspace analysis, summarization and translation, empowering teams to focus on higher-value tasks. Leveraging generative AI against the information management foundation of OpenText Extended ECM ensures users get the best answers based on the most relevant content to their tasks, roles, and permissions to reduce information overload and keep users focused and more productive.  OpenText™ IT Operations Aviator: In CE 24.1, OpenText™ Service Management Automation X (SMAX) continues to bring generative AI capabilities to all customers, regardless of deployment models. Now, both on-cloud and off-cloud SMAX customers can leverage OpenText IT Operations Aviator to enhance user experience, reduce support costs, and maintain data privacy and ethical response controls. This enables businesses to elevate their IT service management (ITSM) with a generative-AI chatbot, utilizing a private large language model while safeguarding data privacy.  OpenText™ Thrust Studio: During OpenText World 2023 in Las Vegas, we reinforced our commitment to our developer community by releasing a series of innovative solutions to enable the development of information management applications via the access of APIs and applications extenders. In this release, we reinforce our promise by bringing to market OpenText™ Aviator Thrust Studio, a solution that includes two components:  OpenText Aviator Thrust Studio: An early access release of a VS Code to help developers with the creation of artifacts (models) that help deploy and run applications seamlessly, including objects, set permissions, workflows and decision models. These extension packs consist of low-code modelers that automate the deployment actions in a CI/CD pipeline. This makes the deployment of these artifacts into the OCP quick, simple and efficient without the need to send a direct REST.  OpenText Aviator Thrust for Partners Program: Our partner program provides access to a more robust portfolio of APIs that can be used to create applications and address real-life solutions to industry needs. OpenText provides both access to these multi service APIs and world-class support required to succeed along the way. If you wish to discover more about this free-to-join program, you can do so by watching the following announcement here.  You can now access early testing by joining our early access programs by signing up here.  Are you ready to unlock the potential of AI and earn your wings? Learn more about our AI strategy and explore our suite of OpenText Aviator solutions for business and technologists at opentext.ai.  Additional innovations in Cloud Editions 24.1  Innovations in OpenText™ Analytics and AI Cloud  OpenText™ AI Cloud enables data-driven organizations to achieve clear insights, make intelligent decisions, and deliver real-time solutions on the largest volumes of data – both structured and unstructured.  In this release, OpenText™ Magellan™ BI and Reporting – Public Cloud has integrated our OpenText™ Vertica analytical database to deliver superior analytical performance at unlimited scale for enhanced cloud-based enterprise business intelligence. This elastic, multi-tenant, SaaS offering empowers data-driven organizations to define, centrally deploy, and seamlessly embed metrics, interactive reports, dashboards, and self-service BI capabilities into any application. The integration with OpenText Vertica, known for its high performance at extreme scale, enables organizations to swiftly unlock insights from exceptionally large data volumes in seconds.   Innovations in OpenText™ Business Network Cloud  As our global connections grow, the OpenText™ Business Network Cloud offers more intelligent links between individuals, systems, and objects, catering to the ever-changing demands of today's dynamic business landscape.  In this CE 24.1, we’ve optimized the supply chain to accelerate time-to-revenue and introduced a pre-built and configurable Microsoft Dynamics 365 electronic data interchange (EDI) integration adapter, offering a cost-effective and rapid deployment solution. This enhancement to the OpenText Business Network Cloud fosters enhanced connectivity across multiple touchpoints, expediting transaction flows between internal systems and external trading partners. By facilitating actions such as instant receipt of purchase orders, automated inventory checks, and swift order fulfilment, this innovative integration empowers enterprises to revolutionize their broader B2B EDI requirements.  Innovations in OpenText™ Cybersecurity Cloud  OpenText™ Cybersecurity Cloud equips forward-thinking businesses with robust, up-to-the-minute threat intelligence, enabling effective real-time risk mitigation. In this release, we address challenges arising from the continuous surge in data, posing difficulties for organizations to manage the risk of data breaches and comply with regulatory requirements.  To combat these data privacy and governance concerns, we’ve elevated OpenText™ Voltage™ Fusion, a cloud-first data security platform and integrated it with our Content Cloud solution, OpenText Extended ECM.   OpenText Voltage Fusion seamlessly links data discovery, classification, and insights with data security, usage monitoring, and lifecycle management, effectively managing sensitive data challenges. This helps cybersecurity leaders understand where sensitive data resides and how best to protect it. By marrying these capabilities with OpenText Extended ECM, customers can better identify sensitive information inside and outside the content management boundaries improving visibility around data sprawl, compliance, and privacy postures.  Additionally, our comprehensive identity lifecycle management solution, OpenText NetIQ Identity Manager, is now available in a hybrid mode as a single tenant SaaS service in the OpenText private cloud and existing off-cloud deployments. This offers businesses relief from resource constraints involved in maintaining, patching, and updating their identity management environment.  Innovations in OpenText™ DevOps Cloud  Through OpenText™ DevOps Cloud, we continue to elevate the management of application delivery, empowering organizations to efficiently create and deploy software in the cloud at their preferred pace.  OpenText™ ALM/Quality Center, a leading test management and ALM tool, now features a modern web-based user interface that enables developers, testers, and administrators to seamlessly perform their tasks on any browser and device of choice. This enhancement reduces client deployment costs and enhances productivity for quality assurance teams. Developers and testers can now work faster and more effectively in an intuitive environment, with features such as filtering, grouping, and favorites to help aid focus. Site administrators benefit from a redesigned and dynamic user interface that enhances client management, API key management, and license assignment for SaaS instances.  Innovations in OpenText™ Experience Cloud  OpenText™ Experience Cloud is instrumental in helping customers maintain lifelong relationships by nurturing smarter customer experiences and communications.  In this release, we continue to transform contact centers with cutting-edge solutions, extending capabilities from OpenText™ Qfiniti Explore to contact center as a service (CCaaS) solution providers like Sinch.  With the aim of addressing persistent challenges tied to poor agent productivity and efficiency caused by heavy workloads, diverse customer inquiries, and complex issues, businesses can now integrate a Sinch connector to augment their CCaaS. This amalgamation unlocks valuable customer insights for a comprehensive 360-degree view, streamlining operations and enriching customer interactions aligned with strategic goals to elevate the overall customer experience. Furthermore, this tool incorporates an intelligently autoscore analytics feature designed to automatically assess agent performance and customer satisfaction. This yields valuable, tangible evidence to trigger specific actions aimed at enhancing agent experience management and the overall customer experience.  Looking for more?   For more on all the CE 24.1 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud.  The post Reimagine work with Cloud Editions 24.1 appeared first on OpenText Blogs.

        • Mainframe Modernization: Should I Stay, or Should I Go?

          Mainframes still matter today. According to IBM, 45 of the world’s top 50 banks run on IBM zSystems. Furthermore, mainframes are used by 71% of Fortune 500 companies – handling 68% of the world’s production IT workloads and processing 90% of all credit card transactions. While these high-performance computers can process up to 1 trillion web transactions daily with the highest levels of security and reliability, there is pressure to modernize. Latest software architecture such as microservices bring new benefits in terms of internet scalability, high application quality, and fast time to market. The cloud offers great benefits in scaling operations to demand and connect with new technologies like generative AI and large language models (LLMs).   The question for mainframe users is whether to keep applications on the mainframe or to modernize and move the applications to the cloud. Despite having reliable and high value mainframe applications, the urgency to modernize will help enable organizations to:  Control or lower total cost of ownership (TCO) against rising mainframe maintenance costs    Maintain or improve service levels  Address skills and business continuity challenges    Respond fast to market changes and deliver value rapidly   Modernize to enable innovation and accelerate business’s digital transformation   Exploit the new opportunities that cloud and hybrid IT have to offer  OpenText Enterprise Suite can help enterprises on their modernization journey to participate in open cloud native computing. The solution offers a comprehensive and flexible analysis, development, test, and multi-platform deployment solutions.   Webinar and Analyst Report: Experts Explore Modernization Options  Open and modern systems can tap into new technologies such as latest AI. But how does an enterprise make the decision to stay on the mainframe or move? What are the options and the risks?   To explore these questions, OpenText’s Scot Nielsen, Director of Product Management, Application Modernization, and Michael Azoff, Chief Analyst, Omdia, recently discussed modernization options by addressing customer needs through four major use cases:   Application remains on the mainframe:  Keep the applications on the mainframe but exploit the latest development tools to build applications, putting the application back on the mainframe.  Application testing can be time consuming and run up expensive time on the mainframe, so testing is performed off the mainframe.  Mainframe re-platforming:  Applications are moved off the mainframe and onto OpenText Enterprise Server. At this point the application can remain as is, but the surrounding supporting infrastructure has been transformed, and applications run on commodity boxes (so lower TCO) but with resiliency and scalability added. This option allows some cloud native computing technologies to be used such as containerization.  Re-platforming to Enterprise Server is also the gateway to complete re-architecting of the application, say from COBOL to Java, and migration to the cloud. Showcasing Customer Examples   Of the several customer modernization examples shared, OpenText customer AG Insurance, is highlighted for its large-scale mainframe modernization project using OpenText’s Enterprise Suite solutions. Clear onward modernization goals saw AG Insurance achieve 75 per cent operational cost savings and faster time to market with new customer offerings. Other customer examples highlighted include Kmart Australia and consulting services provider B+B Unternehmensberatung.  Download the new Omdia report: Mainframe application modernization with OpenText: helping decide what stays and what moves   NEW! COBOL Webinar Wednesdays 2024   Join our COBOL experts for a series of monthly webinar sessions dedicated to the community of COBOL professionals. Learn how you can build on the proven IT investments you rely on every day. Register to join >  Related Content:   New Futurum Report: How Mainframe Modernization Begins with Application Modernization  How to Extend Enterprise IT Security to the Mainframe  Unlocking the Future: The Role of AI in Application Modernization  Why You Need to Accelerate Your Modernization Journey to the Cloud  Mainframe Modernization Challenge: It’s Not About COBOL, It’s About Mainframe Skills and Resources  The Modern Mainframe is Automated, Protected and Connected    Learn COBOL in 1 Day: Get instructor-led videos, hands-on tutorials, and all the development tools you need – for free  Join the conversations and stay updated by connecting with the OpenText Application Modernization team on LinkedIn.    The post Mainframe Modernization: Should I Stay, or Should I Go? appeared first on OpenText Blogs.

        • Streamline ERP migration with integration experts – Estimate ROI with our new calculator!

          So, you're facing the daunting task of modernizing or replacing your company's enterprise resource planning (ERP) system. Do you worry about the price tag of an ERP migration and justifying management costs? Or do your main concerns revolve around migration risks and complexity? Laying the foundation for a successful ERP migration Like many companies, you've likely committed exorbitant resources—both time and money—to implementing your current ERP solution to automate specific business processes, such as finance, purchasing, inventory management, and operations. Your existing ERP has also probably had a significant positive impact on business performance. However, the monolithic design of traditional ERP systems and the heavy customizations required to meet an organization's specific needs often render legacy systems inflexible and slow at meeting the growing and evolving needs of the business. As the demands around the digital transformation of business processes increase and the technology landscape evolves, modernization becomes inevitable. This requires specific expertise and involves a significant investment of time and money. In addition to ensuring that the new ERP meets requirements and is configured correctly, it must also connects with other systems. System integration is one of the most overlooked areas in ERP migrations and can significantly hinder deployment if not handled with care. Conversely, when the right experts are involved, work done around integrations can speed up ERP modernization while also reducing migration costs and risks. B2B integration plays a pivotal role in supporting ERP migration projects  As one of the leading B2B integration providers in the world, OpenText helps many large organizations manage integrations between ERP systems and external trading partner communities, including suppliers, customers, logistics providers and more. As the bridge between external data and internal business processes, B2B integration solutions play a crucial role. They assist businesses in understanding supply chain data requirements and mitigating business continuity risks when changing ERP systems.   44% of transactional data in ERPs comes from external sources OpenText and IDG Communication, ERP Modernization and Growing Data Challenges Drive 91% of Enterprises to Modernize Integration Solutions There are multiple ways in which B2B integration expertise supports ERP migrations. These include accelerating ERP data model definition through automated data discovery, data and process quality improvements and more flexible process design choices. They also provide risk mitigation throughout the project through better insights and testing. For more information on these, you can read our executive brief examining the role of B2B integration in supporting ERP migrations. Explore your business case with a B2B ERP migration ROI Calculator Based on our experience supporting customers through ERP system migrations, OpenText has quantified the typical benefits of strategically approaching B2B integration with ERP migration in our B2B ERP Migration ROI calculator. Examining key variables, the ROI calculator helps organizations estimate the value that OpenText's B2B integration expertise can deliver as part of their ERP migration.   The calculator will allow you to examine the key variables and see how they impact the overall business case and savings potential. You can share the results with your team to initiate conversation. You can contact our solution consulting team for a more in-depth review if you want to validate the numbers and build a more detailed business case. ERP modernization is the perfect time to re-evaluate your B2B integration strategy ERP modernization is a significant investment for any organization. Due to its critical nature and complexity, companies often postpone other projects and focus areas to a later time to maintain focus. However, integration solutions carry significant synergies if modernized with the ERP during the transition and beyond. When it comes to B2B integration, one size doesn't fit all. An optimal solution requires not only modern technology but also defining the right processes and having people with the right skills aligned with the scope and requirements of the business. In addition to supporting ERP migrations, OpenText Professional Services organization can help determine the right B2B integration strategy for your organization. Explore the potential savings on your EPR migration project with our B2B ERP Migration ROI calculator now! The post Streamline ERP migration with integration experts – Estimate ROI with our new calculator! appeared first on OpenText Blogs.

        • Unveiling OpenText’s leadership position in digital experience management

          Providing a captivating digital experience is challenging. Users form an opinion on a website in just 0.05 seconds, moving on quickly if it doesn’t hold their interest. The way customers interact with the web and the world around them is constantly evolving. In fact, an overwhelming majority of global executives – 95% – say customers are changing faster than their businesses can keep up.  As organizations grapple with creating seamless, engaging, and personalized digital experiences, OpenText TM is making waves. OpenText was recently named a Leader in the Omdia Universe for Digital Experience Management (DXM) 2023-2024.     Key insights from the Omdia report Market positioning   OpenText is a clear leader among vendors along the Capabilities axis and has made a significant jump upwards along the Strategic Execution axis. OpenText also received the leading score in Core Capabilities, Advanced Capabilities and Solution Breadth, and a high score in Strategy and Innovation.   Comprehensive solution   OpenText’s leadership position reflects innovation in AI, a breadth of DXM capabilities and cloud deployment options, strong differentiation in the approach to Total Experience (TX), and an integrated offering for content management system (CMS), Digital Asset Management (DAM) and Customer Communications Management (CCM).    “OpenText should appear on your shortlist if you want a DX that offers a lot of additional capabilities, such as collaboration, DAM, and customer communications management through seamless integration.”  -Omdia Universe for Digital Experience Management report, 2023-2024  A glimpse into success with OpenText Experience Cloud  From the inside out, OpenText is helping organizations around the world transform their approach to digital experience management. OpenText embarked on our own modernization program using Experience Cloud with OpenText Web (formerly TeamSite) and Media Management powered by Google Cloud Platform. The new platform powers fresh content for more than 1,110 web pages, offering greater clarity, accessibility, and personalization. Since going live with the new OpenText.com experience, digital engagement increased 10% with a 50% shorter time to market for new digital content. Globally, OpenText Web powers more than 10,000 websites for market-leading companies.   Rise to the occasion with modern digital experiences  OpenText Experience Cloud is your partner in digital experience transformation. Learn more about how OpenText ranks among other vendors with a complimentary copy of the Omdia report.  The post Unveiling OpenText’s leadership position in digital experience management appeared first on OpenText Blogs.

        • An Introduction to Customer Development and Customer Discovery

          Customer development emphasizes a continuous learning loop that ensures you build something customers value. This loop involves gathering customer feedback, analyzing it, and using the insights to improve your product. It's a vital component of successful product development, as it allows you to constantly adapt and evolve your offering to meet your customers' changing needs. We'll explore the essential tools and techniques for unlocking a deep understanding of your target market, enabling you to develop products that resonate and drive success. The post An Introduction to Customer Development and Customer Discovery appeared first on [x]cube LABS.

        • Operational Efficiency at Scale: How AI is Streamlining Financial Processes

          Think about a world where your bank could process millions of transactions in seconds, spot fake activity before it happens, and give you financial advice that's just right for you. It's the future of finance powered by Artificial Intelligence - AI in Finance. AI in Finance is like a highly skilled digital assistant with extensive data analysis capabilities. It can identify hidden patterns and automate routine tasks. This digital assistant role should support and guide you in your financial decisions. The post Operational Efficiency at Scale: How AI is Streamlining Financial Processes appeared first on [x]cube LABS.

        • Implementing Resource Constraints and Resource Management in Docker Containers

          Docker resource constraints started as an open-source project and has now become a superstar in the tech world. It's used by everyone from small startups to big corporations to make their apps run smoothly. Remember when getting your app running on different computers was a headache? Well, Docker changed the game! It's like having a magic box that packages your app and all its stuff so it can run anywhere. The post Implementing Resource Constraints and Resource Management in Docker Containers appeared first on [x]cube LABS.

        • Implementing User Experience Research and Testing in Product Development

          A significant user experience research is no longer a luxury; it's a necessity. By understanding your users' needs, preferences, and behaviors, you may create goods that appeal to them and help businesses succeed. According to McKinsey, the companies with leading customer experience outperform the others by 80%. User experience research is a critical component of product development. It enables businesses to create products that function effectively and provide a seamless and enjoyable user experience. The post Implementing User Experience Research and Testing in Product Development appeared first on [x]cube LABS.

        • Transforming Supply Chains with AI: Enhancing Resilience and Agility

          The traditional supply chain landscape has been characterized by its complexity, vulnerability, and susceptibility to disruptions. Technology has the potential to revolutionize AI in supply chain management by harnessing data-driven insights, predictive analytics, and automation, offering a beacon of hope for a more efficient and reliable AI in the future of AI in supply chains. The post Transforming Supply Chains with AI: Enhancing Resilience and Agility appeared first on [x]cube LABS.

        • Implementing Microservices Security and Access Control

          This blog will cover must-know strategies and best practices for implementing proper microservices security and access control in microservices security. We will discuss authentication, authorization, API gateways, and data encryption to secure your microservices application from impending threats. The post Implementing Microservices Security and Access Control appeared first on [x]cube LABS.

        • Adversarial Attacks and Defense Mechanisms in Generative AI

          AI poses a new dimension of security threats to computer science as it changes how generative AI models are developed. An adversarial attack manipulates the input data with perturbations for the model to predict or generate false outputs inaccurately. Have you ever wondered how hackers can trick AI systems into making mistakes? That’s where adversarial The post Adversarial Attacks and Defense Mechanisms in Generative AI appeared first on [x]cube LABS.

        • Human-AI Collaboration: Enhancing Creativity with Generative AI

          The emergence of AI is a prospective and technical breakthrough catalyst for a revolution in many fields, including the creative world. As AI improves, its potential to significantly boost human-AI collaboration creativity becomes more apparent. This article will dive into generative AI, a type of AI designed to create new content and look at the exciting ways human and AI collaboration can result in amazing creative outputs. What Is Generative AI and What Can It Do? Generative AI refers to a group of algorithms that create new data. This data can be text, images, or music. These algorithms learn patterns from existing data to make new content. A study by McKinsey Global Institute found that AI could boost productivity by up to 16% across various industries, including creative ones. The post Human-AI Collaboration: Enhancing Creativity with Generative AI appeared first on [x]cube LABS.

        • [x]cube LABS Among Economic Times’s Top Future-ready Organizations in 2024-25

          The Top Future-ready Organization award is a testament to [x]cube LABS' dedication to excellence and its vision to be a global leader in technology solutions. This recognition will strengthen the company's reputation as a trusted partner for businesses seeking innovative and reliable technology solutions. The post [x]cube LABS Among Economic Times’s Top Future-ready Organizations in 2024-25 appeared first on [x]cube LABS.

        • App Maisters Achieves ISO 9001 and ISO 27001 Certifications, Elevating Quality and Security Standards

          App Maisters Achieves ISO 9001 and ISO 27001 Certifications App Maisters, a leading Digital Transformation solutions provider, is proud to announce that it has achieved ISO 9001 and ISO 27001 certifications. These esteemed international standards reflect App Maisters’ unwavering commitment to quality management and information security. ISO 9001 Certification The ISO 9001 certification demonstrates App

        • Top 10 AI Trends in 2024 & Beyond

          Top 10 AI Trends in 2024 & Beyond AI is the technology of the future that is revolutionizing industries globally and changing the ways by which tasks are accomplished. It ranges from automating processes to changing the face of patient care altogether. With any progressing technology comes opportunity through various industries ranging from healthcare all

        • App Maisters Honored with the 2024 BBB Pinnacle Award for Excellence in Business

          App Maisters Honored with the 2024 BBB Pinnacle Award for Excellence in Business Houston, Texas – October 9, 2024 – App Maisters, a leading provider of comprehensive mobile application development solutions, is proud to announce that it has been honored with the prestigious Pinnacle Award at the 2024 Better Business Bureau (BBB) Awards for Excellence.

        • Healthcare Business Ideas for Startups and Entrepreneurs

          7 Innovative Healthcare Business Ideas for Startups and Entrepreneurs In the current world where the delivery of health care is changing at a very fast rate, it is innovation that is the key to change. In 2024, the global Digital Health market is expected to reach US$171.90bn, and the annual growth rate (CAGR 2024-2029) of

        • Future of Augmented Reality in Mobile Apps

          Future of Augmented Reality in Mobile Apps Introduction Overview of Augmented Reality (AR) AR is a particular type of computer-generated reality. Beyond that, it is also a technology that allows digital information to be superimposed on a real environment with the help of a smartphone or a similar device. AR is really a mobile technology.

        • 15 Mobile App Development Trends

          The Future of Mobile Apps: Top 15 Mobile App Development Trends for 2024 and Beyond The mobile app development landscape is evolving rapidly, driven by technological advancements and changing user preferences. As the mobile app market is very close to reaching $614.40 billion by 2026, it is cardinal for the developers as well as the

        • Generative AI – Driving Efficiency and Sustainability in the Oil & Gas Industry

          Generative AI – Driving Efficiency and Sustainability in the Oil & Gas Industry The oil and gas segment is one of the most important components of the world’s energy mix and is experiencing growing pressure to change. For this purpose, challenges such as market conditions, environmental laws, and an increasing focus on emerging technologies push

        • Generative AI Demystified: Essential Knowledge for Businesses

          Generative AI Demystified Artificial intelligence (AI) is a pioneering technology in the rapidly evolving field of digital transformation. Its impact extends across sectors, altering surroundings and prompting groundbreaking discoveries. Artificial intelligence is rapidly reshaping our society, from reinventing healthcare to disrupting the fundamental fabric of entertainment. However, inside this vast field lies a particularly interesting

        • Why Global Leaders See Generative AI as a Game-Changer

          Why Global Leaders See Generative AI as a Game-Changer The Rise of Generative AI: A Paradigm Shift in Innovation Generative AI has seen a phenomenal 300% surge in adoption across various industries over the past year. This growth signifies its transformative impact and disruptive potential. This technology is revolutionizing how we approach innovation and problem-solving.

        • Empowering Growth with OMS Accelerator: Overcoming Common Implementation Hurdles

          Implementing an Order Management System (OMS) accelerator can significantly enhance a business’s operational efficiency, streamline order processing, and improve customer satisfaction. However, the journey to successful implementation is often fraught with challenges. In this blog, we will explore common obstacles businesses face during OMS accelerator implementation, compare these challenges with those encountered in other technologies, The post Empowering Growth with OMS Accelerator: Overcoming Common Implementation Hurdles appeared first on ETG Digital.

        • E-Commerce Launch with ETG Digital’s Providio Salesforce Commerce Cloud Accelerator

          In today’s fast-paced e-commerce environment, a swift and efficient launch is critical for success. ETG Digital’s Providio Salesforce Commerce Cloud Accelerator provides businesses with the tools to go live quickly, ensuring scalability and a customer-centric approach from day one. What is Providio? ETG Digital’s Providio is a next-generation, headless e-commerce accelerator built on the Salesforce SFRA framework. The post E-Commerce Launch with ETG Digital’s Providio Salesforce Commerce Cloud Accelerator appeared first on ETG Digital.

        • Meet Einstein SDR and Einstein Sales Coach: Revolutionizing Sales Teams with Autonomous AI Agents

          Salesforce, the world’s leading CRM platform, has once again set the stage for innovation with the introduction of two groundbreaking autonomous AI sales agents: Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent. These fully autonomous AI-driven agents, set to be generally available in October, are designed to revolutionize sales processes by enabling sales teams to The post Meet Einstein SDR and Einstein Sales Coach: Revolutionizing Sales Teams with Autonomous AI Agents appeared first on ETG Digital.

        • Navigating Salesforce Org Consolidations in a Large Metal Distribution and Manufacturing Company

          My Journey in the Metal Industry Working at one of the largest metal distribution and manufacturing companies in North America has been incredibly rewarding. Our vast reach and impact necessitated efficient operations and seamless integration of new acquisitions. During this process, we encountered a mix of companies: some were already using Salesforce, while others relied The post Navigating Salesforce Org Consolidations in a Large Metal Distribution and Manufacturing Company appeared first on ETG Digital.

        • All you need to know about Salesforce Marketing Cloud Growth Edition

          The ever-evolving marketing landscape demands agile and powerful tools, especially for businesses taking their first steps towards sophisticated customer engagement. And this is why Salesforce has just announced the Salesforce Marketing Cloud Growth Edition, a game-changer, specifically designed to empower growing companies with the essentials of marketing automation at an accessible price point. This edition offers The post All you need to know about Salesforce Marketing Cloud Growth Edition appeared first on ETG Digital.

        • Best Practices to Maintain Your Salesforce Data Quality

          In the bustling realm of B2C sales and service, Salesforce often serves as the beating heart of your operations. But just like any powerful engine, it thrives on clean, high-quality fuel – data. Unfortunately, B2C environments can introduce unique challenges to data integrity, leaving you with a metaphorical spaghetti junction instead of a smoothly flowing ecosystem. The post Best Practices to Maintain Your Salesforce Data Quality appeared first on ETG Digital.

        • Best Practices to make the most of your Salesforce Commerce Cloud

          Remember the frantic click-fest during the holidays, desperately searching for the perfect gift on a website that resembled a labyrinth? Navigating confusing menus, sifting through irrelevant recommendations, and enduring a checkout process resembling a tax audit – these are the hallmarks of an e-commerce experience stuck in the dark ages. For businesses grappling with stagnant The post Best Practices to make the most of your Salesforce Commerce Cloud appeared first on ETG Digital.

        • Delight your Sales Teams with Salesforce Automated Commission Calculator

          Manual commission calculations. The phrase alone evokes groans from sales teams and sighs from finance departments. This time-consuming, error-prone process eats away at productivity, fuels frustration, and hinders transparency. Yet, it remains a painful reality for many organizations. In today’s competitive landscape, businesses cannot afford to leave sales performance on autopilot. A highly motivated and The post Delight your Sales Teams with Salesforce Automated Commission Calculator appeared first on ETG Digital.

        • Why you should choose Salesforce over Hubspot as your CRM?

          Salesforce, the industry titan, boasts a 19.8% market share, serving behemoths like Nike and Unilever. While HubSpot, the nimble challenger, claims 5.4% and champions itself as the “friendly” CRM, favored by rising startups and solopreneurs. But, which is right for your business? In this cutthroat business world, success hinges on building enduring relationships. Hence the The post Why you should choose Salesforce over Hubspot as your CRM? appeared first on ETG Digital.

          • Fewer Outages Lead To A Better Customer Experience For A Custom Cloud Service Provider

            Companies face increasing pressure to optimize their cloud environments, and iBridge Cloud Technologies is there to help. The company prides itself on being a strategic partner, addressing their customers’ managed services challenges with a consultative approach. “Our business strategy is The post Fewer Outages Lead To A Better Customer Experience For A Custom Cloud Service Provider first appeared on Lumen. The post Fewer Outages Lead To A Better Customer Experience For A Custom Cloud Service Provider appeared first on Lumen.

          • The Benefits Of Threat Research For Midsize Businesses

            If you follow cybersecurity news, you are probably aware of—and concerned about—the constant flow of headlines warning about everything from the latest malware to the biggest, baddest data leaks. If you also happen to work for a midsize business, you The post The Benefits Of Threat Research For Midsize Businesses first appeared on Lumen. The post The Benefits Of Threat Research For Midsize Businesses appeared first on Lumen.

          • 3 Advantages of choosing a single communications service provider

            In today’s fast-paced business environment, digital transformation is not just a buzzword—it’s a necessity. Companies across the globe are racing to modernize their operations, enhance their customer experiences and stay competitive. However, the road to digital transformation is fraught with The post 3 Advantages of choosing a single communications service provider first appeared on Lumen. The post 3 Advantages of choosing a single communications service provider appeared first on Lumen.

          • Lumen Powers The State Of New Mexico’s Statewide Education Network With Connectivity For K-12 Schools

            The New Mexico Office of Broadband Access and Expansion recently selected Lumen Technologies to provide nearly 900 miles of high-speed fiber connectivity to K-12 public schools around the state, including charter and tribal schools. Lumen is providing high-capacity, low-latency fiber-optic The post Lumen Powers The State Of New Mexico’s Statewide Education Network With Connectivity For K-12 Schools first appeared on Lumen. The post Lumen Powers The State Of New Mexico’s Statewide Education Network With Connectivity For K-12 Schools appeared first on Lumen.

          • How UC&C Helps Drive Business Success

            No matter where you are on your technological journey or what industry you are in, there are three key questions to ask when looking for ways to grow and optimize your business: Do I want to improve my company’s performance? The post How UC&C Helps Drive Business Success first appeared on Lumen. The post How UC&C Helps Drive Business Success appeared first on Lumen.

          • How VSP Vision™ Gains Nearly 50% More Productivity And Protects The Data Of 85 Million Members

            The eyes are windows to wellness, and as the number one vision service provider in the United States, VSP Vision™ helps people see and feel their best. The company provides vision benefits to more than 85 million members and supports a The post How VSP Vision™ Gains Nearly 50% More Productivity And Protects The Data Of 85 Million Members first appeared on Lumen. The post How VSP Vision™ Gains Nearly 50% More Productivity And Protects The Data Of 85 Million Members appeared first on Lumen.

          • Cybersecurity Horror Stories From Ethical Hackers

            Want to hear a scary story? The Lumen® Professional Security Services (PSS) team knows a few that will give you goosebumps. You may want to keep the lights on as we resurrect cybersecurity horror stories from beyond the grave to The post Cybersecurity Horror Stories From Ethical Hackers first appeared on Lumen. The post Cybersecurity Horror Stories From Ethical Hackers appeared first on Lumen.

          • Racing Ahead: How Lumen is Delivering Exceptional Customer Experiences

            The 2024 Formula One (F1) season has transformed into must-see TV, becoming one of the most competitive seasons in recent memory and captivating millions of fans worldwide. As a fan of the sport, I reflected on what makes F1 so The post Racing Ahead: How Lumen is Delivering Exceptional Customer Experiences first appeared on Lumen. The post Racing Ahead: How Lumen is Delivering Exceptional Customer Experiences appeared first on Lumen.

          • A Lasting Relationship with Lumen Drives Reliability, Connectivity and Growth at CJRW

            At Arkansas-based advertising agency CJRW, great customer service begins and ends with reliable connectivity. “The main customer experience we have here is to try to keep the internet and phones up and running,” says CJRW IT Director Bob Johnston. Since The post A Lasting Relationship with Lumen Drives Reliability, Connectivity and Growth at CJRW first appeared on Lumen. The post A Lasting Relationship with Lumen Drives Reliability, Connectivity and Growth at CJRW appeared first on Lumen.

          • Optimizing Your Shopify Store for Success: Unleashing the Power of a Shopify CRO Expert

            Introduction In the competitive landscape of e-commerce, having a visually appealing Shopify store is just the beginning. To truly succeed and maximize your store’s potential, optimizing for conversions is essential. That’s where a Shopify CRO (Conversion Rate Optimization) expert comes in. In this guide, we’ll explore the invaluable role of a Shopify CRO expert, how

          • Amplify Your Shopify Plus Store with Expert Email Marketing: Partnering with a Shopify Plus Email Marketing Agency

            Introduction In the competitive landscape of e-commerce, effective email marketing can be the key to unlocking the full potential of your Shopify Plus store. By partnering with a specialized Shopify Plus email marketing agency, you can harness the power of personalized email campaigns, automation, and segmentation to drive revenue, increase customer loyalty, and achieve your

          • Smooth Shopify Migration: Seamlessly Transition Your eCommerce Store

            In the rapidly evolving world of eCommerce, migrating your online store to a more robust platform can be a game-changer. Shopify, known for its user-friendly interface, scalability, and powerful features, has become the go-to choice for businesses aiming to enhance their online presence. However, the process of migration can be daunting without the right expertise.

          • Top Shopify Development Agencies to Boost Your eCommerce Success

            In today’s competitive eCommerce landscape, having a powerful and user-friendly online store is essential. Shopify, a leading eCommerce platform, offers numerous features to help businesses succeed. However, to truly harness Shopify’s potential, partnering with a specialized Shopify development agency is key. These agencies provide custom solutions, expert support, and the technical know-how to take your

          • Supercharge Your Shopify Store: The Ultimate Guide to Speed Optimization Services

            Supercharge Your Shopify Store with Speed Optimization Services In the competitive world of e-commerce, speed is a critical factor that can make or break your online store. Shopify speed optimization services are essential for improving your website’s load times, enhancing user experience, and ultimately driving more conversions. In this guide, we’ll explore why speed optimization

          • Shopify Inbox Integration Services: Streamline Customer Communication Effortlessly

            In today’s fast-paced e-commerce landscape, effective communication is key to maintaining strong customer relationships. Shopify Inbox integration services provide a seamless way to manage customer inquiries, support requests, and sales conversations directly from your Shopify store. By integrating Shopify Inbox, you can streamline communication, improve response times, and ultimately enhance customer satisfaction. In this blog,

          • Unlocking eCommerce Potential with a Shopify Development Agency

            Running a successful eCommerce store on Shopify requires more than just setting up a basic site. To truly excel, you need a store that not only looks great but functions seamlessly. This is where a Shopify development agency comes in. These experts specialize in creating custom, high-performing online stores tailored to your specific business needs.

          • Shopify Theme Customization Services: Elevate Your Online Store

            Shopify has become one of the most popular e-commerce platforms, offering entrepreneurs and businesses an easy way to set up and manage their online stores. While Shopify provides a variety of themes, sometimes the out-of-the-box solutions might not fully align with your brand’s unique identity. This is where Shopify theme customization services come into play.

          • Boost Your Online Store with a Shopify SEO Company: Maximize Traffic and Sales

            In today’s competitive e-commerce landscape, having a Shopify store is just the beginning. To truly stand out and attract customers, you need a well-optimized website that ranks high in search engine results. This is where a Shopify SEO company comes into play. These experts specialize in fine-tuning your Shopify store, ensuring it’s optimized for search