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In the fast-paced world of digital marketing, content syndication has become a key strategy for expanding brand visibility and reaching…
In the ever-evolving landscape of digital marketing, content syndication remains a crucial strategy for expanding reach and driving engagement. As…
To address growing concerns over data privacy, Google has introduced an advanced technology called Confidential Matching. This new system promises…
Have you ever wondered why some brands always seem to pop up when you search for something online? It’s not…
A Historic Ruling The European Union’s highest court has confirmed a groundbreaking $2.7 billion fine against Google, upholding a previous…
In today’s digital world, having a strong online presence is crucial for any business. Two popular ways to improve your…
Google Ads is set to retire its long-standing Enhanced Cost-Per-Click (e CPC) bidding strategy, prompting advertisers to prepare for a…
In today’s digital landscape, generating leads for your B2B business is more important than ever. One of the most effective…
Google has introduced new features to its Analytics platform, aimed at enhancing data visualization and improving overall insights. Among the…
In today’s digital world, a website’s reputation is crucial for the success of any business. When people search for your…
In today’s digital age, having a strong online presence is crucial for any business, especially for those operating in the…
Introduction In the world of email marketing, the subject line is your first impression. It’s the first thing recipients see…
Google Ads is gearing up for a transition, merging its Video Action Campaigns (VAC) into Demand Gen campaigns by Q2…
Introduction: Artificial Intelligence (AI) is changing the way businesses approach digital marketing. It helps companies understand their customers better, automate…
Yelp has filed a high-profile antitrust lawsuit against Google, accusing the tech giant of leveraging its search monopoly to dominate…
- How to Master the Art of Delegation — Lessons From Andrew Carnegie's Legacy
Here's what Andrew Carnegie can teach today's entrepreneurs about leadership, teamwork and effective delegation.
- I've Spent 37 Years in Business — Here's How I Beat the Odds and Stayed Ahead
For over thirty years, I have led a successful media production and communication consulting company. Only 25% of new businesses survive for 15 years or more, so I have beat the odds. But having staying power is not a matter of luck.
- 'About More than Football': Brigham Young University Quarterback Signs NIL Deal With Manischewitz
The value of BYU QB Jake Retzlaff's deal with Manischewitz has not been disclosed.
- How to Use AI Without Anyone Knowing
Try this AI humanizer for less during Cyber Week.
- Inside the 'Disneyland' for Health and Wellness — 7 Insights From My Experience at the Ultimate 3-Day Wellness Summit
I gained these valuable insights from the interactive sessions with top health experts at the inaugural Eudēmonia Summit.
- Small Businesses Are Struggling in This Densely Populated U.S. State — and Thriving in These Others
The U.S. is averaging 430,000 new business applications per month in 2024.
- U.S. Economy Adds More Jobs Than Expected—But Unemployment Is Higher Than Expected, Too
Economists predicted that 214,000 new jobs would be created in November.
- Stop Blaming Remote Work for Your Productivity Woes — 5 Signs of a Productive Office Culture
It doesn't matter if you work from a cubicle, couch or cafe — if the (remote) office culture is broken, productivity will suffer.
- Unsolved Murder of UnitedHeathcare Exec Causes Panicked Health Insurance Companies to Take Down Website Leadership Pages
The shooting death of CEO Brian Thompson has prompted several large companies to take a harder look at their security measures.
- Here's Why We Walked Away From Half of Our Customers — and How It Actually Helped Us Grow
Learn why my co-founder and I chose to walk away from half of our customers to achieve focused growth.
- This 28-Year-Old Entrepreneur With Down Syndrome Runs the World's Largest Sock Company. Here's How He Started It.
The eight-year-old company recently hit a record number of orders.
- Another '30 Under 30' Recipient Was Arrested For Fraud—And She's Not the Only One. Here Are 6 Other Former Honorees Who Turned Out to Be Felons.
From promising prodigies to notorious felons, these are the most infamous former "30 Under 30" honorees who went from celebrated entrepreneurs to convicted criminals.
- 'I Expect More': Here's Why Some Fans Are 'Disappointed' With Taylor Swift's $40 Eras Tour Book
They're even calling it "The Errors Tour Book."
- Who Shapes a Brand — The Leader or the Audience? Here's What Really Determines Success.
Great brands thrive at the crossroads of leadership vision and audience engagement, balancing strategic direction with real-time feedback to stay authentic, relevant and trusted.
- How to Build a Winning Marketing Strategy That Sets Your Startup Apart
This guide outlines key strategies for startups to craft compelling narratives and effective marketing plans to overcome challenges and achieve long-term success.
- Choosing the Right Software Development Vendor: Your Go-to Checklist
Businesses need modern technology to survive today’s ever-evolving market. The right enterprise software solution can help businesses thrive. However, not all businesses might have the necessary in-house skills to develop one, and let’s be honest, off-the-shelf software does not fit all needs. Thanks to custom software development vendors, enterprises can access technology experts on the The post Choosing the Right Software Development Vendor: Your Go-to Checklist appeared first on Fingent.
- AI in Business: Preparing Leaders For The Revolution
AI in Business is a present reality! It’s a building revolution that is all-encompassing and is redefining business operations. You have only two options. Either ride on the crest of this wave or get submerged if not prepared! How can you become AI-ready? In this blog, we aim to clarify pertinent questions a business leader The post AI in Business: Preparing Leaders For The Revolution appeared first on Fingent.
- Business Intelligence in Financial Services: Unlocking Data-Driven Success
Business Intelligence in Financial Services is proving to be a game changer. Business intelligence is a novel technology backed by AI. It is a combination of strategies and processes. Simply put, BI collects, cleans, formats, and analyzes data. No big deal? Think again! In a world that is ruled by data, this is a superpower. The post Business Intelligence in Financial Services: Unlocking Data-Driven Success appeared first on Fingent.
- AI in Healthcare: Enhancing Patient Outcomes and Experience
Artificial Intelligence is a multi-talented assistant and has proven its worth in the healthcare industry. Healthcare organizations have found innumerable ways to use AI, from record maintenance to patient assistance. It has completely reshaped how doctors diagnose, treat, and monitor their patients. It is also capable of drastically improving research methods, which leads to unmatched The post AI in Healthcare: Enhancing Patient Outcomes and Experience appeared first on Fingent.
- The Role of AI in Supply Chain and Logistics
Maximize productivity and minimize uncertainty! That’s what Artificial Intelligence promises the Supply Chain and Logistics industry. The fragility of the supply chain is not unknown to industries. Delays, stoppages, and complexities in the supply chain are a few limitations businesses are striving to overcome. Operational efficiency, intelligent decision-making, and continuous improvement must be maximized. Thankfully, The post The Role of AI in Supply Chain and Logistics appeared first on Fingent.
- Custom Payment Processing Solution: A Game Changer For Your Business
How can a custom payment processing solution change your business? The benefits are many: streamlined payment processes, safe transactions, easy fraud detection, and better customer experience. However, you might wonder why choose a customized solution when ready-made software can easily fetch these advantages. Tailor-built applications can do more! They offer seamless integrations, personalization, scalability, and The post Custom Payment Processing Solution: A Game Changer For Your Business appeared first on Fingent.
- AI in Financial Services: Use Cases and Applications
Achieving perfection is no easy process. It is not impossible either. It takes a lot of effort and hard work but with the help of Artificial Intelligence, this process can become a lot smoother. AI has undoubtedly proved itself in innumerable industries, and the financial market is no different. With AI, Financial sectors are seeing The post AI in Financial Services: Use Cases and Applications appeared first on Fingent.
- A Leader’s Blueprint for AI Success
How are Businesses Using AI? The verdict is crystal clear—leaders today must embrace AI solutions to stay ahead of the curve and survive in the rapidly evolving business landscape. AI can be like a GPS navigation system that guides you through unfamiliar roads. From predicting market changes to automating operations and bringing intelligent services, AI The post A Leader’s Blueprint for AI Success appeared first on Fingent.
- Enterprise Application Modernization: A Top Priority For Businesses in 2024
Enterprise Application Modernization is a critical need in a rapidly evolving digital world. Application Modernization helps drive smart decisions and efficient processes. It also offers businesses a competitive edge. Organizations achieve many digital transformation goals through modernization projects. Application Modernization may be the only way to overcome handicaps baked into existing software that has become The post Enterprise Application Modernization: A Top Priority For Businesses in 2024 appeared first on Fingent.
- Stepping The AI Revolution with Applied AI
It is surprising to see how much technology has evolved and the great impact that Artificial Intelligence has on this dramatic growth. During times of great evolution, it becomes vital to swiftly adapt to the change. Otherwise, you will find yourself lost in a sea of unfamiliarity. Today, we see the practical application of AI The post Stepping The AI Revolution with Applied AI appeared first on Fingent.
- What Is ERP? History, Benefits, Modules
Efficiency is more than an advantage—modern businesses must thrive. Organizations in all sectors face increasing pressure to streamline operations, manage resources effectively, and make faster, more informed decisions. As a result, running a successful business today means keeping every department in sync, from finance to operations. Enterprise Resource Planning (ERP) systems address these challenges by The post What Is ERP? History, Benefits, Modules appeared first on The Whatfix Blog | Drive Digital Adoption.
- Digital Transformation in Insurance (Challenges, Examples)
The post Digital Transformation in Insurance (Challenges, Examples) appeared first on The Whatfix Blog | Drive Digital Adoption.
- How to Create ERP Sandbox Environments
The post How to Create ERP Sandbox Environments appeared first on The Whatfix Blog | Drive Digital Adoption.
- ERP Change Management: Best Practices
The post ERP Change Management: Best Practices appeared first on The Whatfix Blog | Drive Digital Adoption.
- POS Implementation: 13 Steps to Retail User Adoption
The post POS Implementation: 13 Steps to Retail User Adoption appeared first on The Whatfix Blog | Drive Digital Adoption.
- EHR End-User Support: Healthcare IT Guide
The post EHR End-User Support: Healthcare IT Guide appeared first on The Whatfix Blog | Drive Digital Adoption.
- Digital Transformation in Media & Entertainment (+Examples)
The post Digital Transformation in Media & Entertainment (+Examples) appeared first on The Whatfix Blog | Drive Digital Adoption.
- EHR Training for Healthcare Staff: Best Practices
The post EHR Training for Healthcare Staff: Best Practices appeared first on The Whatfix Blog | Drive Digital Adoption.
- ERP User Training: Best Practices & Tactics
The post ERP User Training: Best Practices & Tactics appeared first on The Whatfix Blog | Drive Digital Adoption.
- Top 5 Reasons to Choose Oracle Cloud Infrastructure for Your Business
To stay competitive and future-ready, businesses must modernize their operations with enterprise software that is fully integrated and hosted in the cloud. The options available to you when choosing a cloud platform for your company can be overwhelming. All the providers claim to offer the quickest, safest, and most economical solution. Among the myriads of
- Integrating DevSecOps for Secure Digital Transformation
In software development, speed and security are everything. But finding the right balance? That’s the challenge. As organizations turn to DevOps for rapid releases, security becomes even more critical. This is where DevSecOps comes in, weaving security directly into every phase of DevOps. With data breaches costing $4.45 million on average (IBM, 2023), adopting proactive
- The Role of DevOps Methodology in Accelerating Digital Transformation
Digital transformation holds incredible promise, but it’s no easy feat. Many organizations hit roadblocks with outdated legacy systems that refuse to play nice and cybersecurity threats that keep leaders up at night. Sounds familiar? Then, you’re not alone. In a survey by EY, half of the businesses reported that the complexity of their IT infrastructure
- The Future of Supply Chain Management in Industry 4.0
Curiosity is deeply embedded in human nature. As soon as you order your favorite pizza, you start tracking its journey from the oven to your door. The moment you book a taxi, you monitor its location. When expecting a parcel, you constantly check its movement. This same curiosity extends to global business operations. Welcome to
- Ensuring Transparency and Accurate Compliance Reporting with Oracle Audit Vault
Data rules businesses. Protecting your organization’s data and ensuring it is accessible to the right people at the right time, is essential. This is where transparency and compliance come into action. They represent distinct yet interconnected aspects of your organization’s security and data management strategy. Oracle Audit Vault, with its advanced features for database monitoring
- Best Practices for Managing Database Audit Trails with Oracle Audit Vault
Did you know? 60% of companies face data breaches due to inadequate audit trails 90% of data breaches go unnoticed for several months $4.45 million is the average cost of a data breach Automated audit trail and security solutions detect and contain breaches 27% faster. As a business, your organization is constantly battling cyberattacks and
- Enhancing Data Security with Oracle Audit Vault and Database Firewall (AVDF)
Data safety is a crucial aspect of modern business operations. With rising cyber threats and stringent regulatory requirements, robust data security is essential. You get a powerful solution to this problem in Oracle Audit Vault and Database Firewall (AVDF). By integrating centralized auditing with real-time SQL traffic monitoring, AVDF helps you enhance security, meet compliance
- Audit Vault and Database Firewall for leading Power Products Manufacturing
Tech Stack The Client The Client The client is leader in the Power products for over 3 decades engaged in the Manufacturing and Marketing of Power products and serves customers worldwide empowering them across agriculture, domestic, and commercial segments. The Objective The client requirement was to track database activity to ensure that their accounting software,
- Mandatory MCA Guidelines on Audit Trail for Companies
In April 2022, the Ministry of Corporate Affairs (MCA) rolled out crucial guidelines mandating audit trails for companies. This move, aimed at enhancing financial transparency
- Build vs. Buy? Choosing the Right Path to Accelerate Enterprise AI
When organizations face the critical decision of whether to build or buy AI capabilities, they often weigh the benefits of control and customization against the speed and convenience of ready-to-use options. This dilemma is especially relevant in the enterprise AI landscape, where the right approach can drive digital transformation and sustainable growth. The Build vs. The post Build vs. Buy? Choosing the Right Path to Accelerate Enterprise AI appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.
- Fast Fashion Meets AI Planning: AI Agents for a Rapidly Evolving Industry
In today’s fast fashion landscape, success depends on speed, agility, and the ability to stay ahead of swiftly shifting trends. Consumers expect new designs to hit stores and online platforms rapidly, leaving companies little room for error. To thrive, fast fashion brands must not only deliver trendy products quickly but also optimize their supply chain The post Fast Fashion Meets AI Planning: AI Agents for a Rapidly Evolving Industry appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.
- Planning in a Box: Turning Supply Chain Planners into Superheroes with the Power of AI
In an unpredictable and fast-evolving supply chain landscape, businesses need more than traditional tools to stay ahead. The Planning in a Box AI platform, powered by Google Cloud, is reshaping the way companies manage their supply chains. With the introduction of the Pi Agent mobile app, supply chain planners now have real-time insights and AI-driven The post Planning in a Box: Turning Supply Chain Planners into Superheroes with the Power of AI appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.
- Navigating the Turbulence: How Planning in a Box Steers Hi-Tech Industries Through Challenges
The hi-tech industry is no stranger to disruption. This sector thrives on innovation, constantly adapting to new technologies and evolving customer demands. Yet, this continuous evolution also brings unique challenges. Planning in a Box, an AI platform, emerges as a potential solution for these hurdles, empowering businesses to navigate the complexities of the hi-tech landscape. The post Navigating the Turbulence: How Planning in a Box Steers Hi-Tech Industries Through Challenges appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.
- Planning in a Box: Your Enterprise AI Accelerator
In today’s fast-paced business landscape, artificial intelligence (AI) is no longer a luxury but a necessity. To stay competitive, organizations must leverage AI to optimize operations, improve decision-making, and drive innovation. Planning in a Box, is a powerful AI platform that empowers businesses to do just that. AI platforms provide the essential infrastructure and tools The post Planning in a Box: Your Enterprise AI Accelerator appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.
- Customer Speak: How Tacori is Shaping the Future of Luxury Retail with AI-Driven Optimization
In the world of luxury jewelry, Tacori stands as an emblem of craftsmanship and timeless elegance. Renowned for their exquisite designs and unmatched quality, Tacori has been a leading name in the industry for decades. However, as the retail landscape evolves, Tacori has recognized the need to innovate beyond traditional methods. To remain at the The post Customer Speak: How Tacori is Shaping the Future of Luxury Retail with AI-Driven Optimization appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.
- 5 Demand Planning Challenges You Can Immediately Solve with Pi Agent on Planning in a Box
In our last blog, we introduced Pi Agent, your Personal GPT for demand planning, powered by Planning in a Box. Today, we’ll delve deeper into how Pi Agent, integrated with Planning in a Box, addresses the specific, complex challenges you face as a demand planner. You’re constantly navigating fluctuating market conditions, integrating diverse data sources, The post 5 Demand Planning Challenges You Can Immediately Solve with Pi Agent on Planning in a Box appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.
- The Microsoft Outage: A Wake-Up Call for Cloud Strategy?
The recent massive outage at Microsoft has had far-reaching consequences, causing significant disruptions across various industries. Network technicians and engineers have been scrambling to address the widespread issue, famously resulting in the blue screen of death on Windows computers globally. This outage has effectively rendered numerous systems useless, forcing airlines to write flight times on The post The Microsoft Outage: A Wake-Up Call for Cloud Strategy? appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.
- Pi Agent: Your Personal GPT for Supply Chain Planning
You rely on historical data to forecast demand. It’s been the backbone of your planning for years. But have you noticed the limitations? Historical data is inherently backward-looking. It assumes that the past is a reliable indicator of the future. But in today’s fast-paced world, this assumption often fails. Consider the impact of sudden market The post Pi Agent: Your Personal GPT for Supply Chain Planning appeared first on AI/ML Solutions and Services | Premier Google Cloud Partner.
- Mesolitica launches localized LLM for accurate translation of SEA languages and dialects
The Malaysian startup is laying the groundwork for enhancing the accuracy of machine-translations that LLMs from Western countries cannot deliver
- When false positives are overloading your IT teams, review your observability practices
Here are some strategies for building the right observability culture into your organization’s daily struggles with alert overload
- Valiram’s omnichannel partnership to offer flexible payment checkout across Malaysia, Singapore
Valiram, Atome, omnichannel partnership, omnichannel checkout, customer experience, shopping experience,
- GenAI goes shopping for customers of Central Food Retail group in Thailand
The group is piloting a small generative AI-powered digital shopping assistant, readying it for launch in the rest of Thailand, Vietnam
- From chatbots to smart cars: how VinBigData is leading Vietnam’s AI charge
As a major user of AI, VinBigData demonstrates how effective data management is key to its success in AI adoption.
- Australia’s tough social media ban sets tongues wagging
How will other countries respond after a wait-and-see period? What are the foreseeable enforcement and compliance challenges?
- How are online- and physical- retail challenges addressable with technology?
Amid multiple possible causes of retail industry challenges, one survey focused on just the tech-linked factors, and here are some sentiments…
- How to tackle the insatiable demands on data centers while ensuring sustainability
I-driven data demands challenge sustainable data center operations but solutions like digital twinning can ensure efficiency, safety, and resilience
- Gauging 2025’s economic potential from how SMEs in three SEA countries spent on tech
Spending-shifts away from legacy pandemic-driven business survival and digitalization measures this year could indicate how regional SMEs may proact in 2025
- Enhancing Technology Product Development for SMBs with Generative AI
In the rapidly evolving world of technology, Small and Medium-sized Businesses (SMBs) ...
- Building Competitive Advantage: SMB Success Stories Using Generative AI
In today's rapidly evolving business landscape, Small and Medium-sized Businesses (SMBs) must constantly...
- How to Secure Funding for Your MVP Development
Securing funding for MVP development is a critical step for any startup. A Minimum Viable…
- Future Trends in MVP Development for Startups
In the fast-paced world of startups, developing a Minimum Viable Product (MVP) remains a crucial…
- Unlocking the Potential of Generative AI: Your Essential Roadmap to Success
Generative AI, is reshaping the way businesses operate. This powerful tool, driven by artificial intelligence,…
- Leveraging Generative AI in MVP Development: A Comprehensive Guide for Startups
Generative AI, a groundbreaking technology, offers startups a unique edge in this endeavor. This guide…
- Top Reason to Choose Laravel for Mobile App Development in 2023
Laravel is already a renowned framework for creating web apps, but this blog post covers…
- Validate Your New Product Idea by Building User Management Module in Days and Not Weeks
Are you planning to build a brand-new application? If so, you must be predetermined with…
- Benefits of Optimizing Your Web Application for the Christmas Holiday Season
Christmas is almost knocking at the door; jingle bells are ringing already. Being the best…
- Whatsapp bots to grow your business
WhatsApp has a massive user base of 1.5 billion people and consequently, businesses have a keen eye on WhatsApp until now small business have WhatsApp groups and putting manpower on sharing offers, deals and other customer connects initiative. The post Whatsapp bots to grow your business appeared first on Yudiz Solutions Ltd..
- Integrating AI in Your eCommerce App for Personalization
In the ever-evolving digital landscape with the changing preferences, of modern consumers there comes a need to create hyper-personalized experiences. The post Integrating AI in Your eCommerce App for Personalization appeared first on Yudiz Solutions Ltd..
- Unlock .NET Core Development with Cutting-Edge Strategies
As the software development industry adapts, Core has become a dominant framework that allows programmers to build stable, scalable apps compatible with several platforms. The post Unlock .NET Core Development with Cutting-Edge Strategies appeared first on Yudiz Solutions Ltd..
- Gamification in Healthcare: Benefits, Trends & Examples
Gamification in healthcare apps reveals a new possibility in transforming the patient's journey. The post Gamification in Healthcare: Benefits, Trends & Examples appeared first on Yudiz Solutions Ltd..
- Top 5 Game Development Trends Shaping the Industry
The gaming industry reached a pinnacle of profits in the year 2020 but post that it endured a tumultuous roller coaster. The post Top 5 Game Development Trends Shaping the Industry appeared first on Yudiz Solutions Ltd..
- Gamification in Education: The Winning Trio of AR, VR & AI
Relying on conventional techniques for modern-day challenges is like ruling a fool’s paradise! The post Gamification in Education: The Winning Trio of AR, VR & AI appeared first on Yudiz Solutions Ltd..
- Chatbot Gamification: Marketing Your Business with Fun
A popular marketing campaign for a well-established brand called Nike managed to motivate its target users by creating an environment enabled by gamification. The post Chatbot Gamification: Marketing Your Business with Fun appeared first on Yudiz Solutions Ltd..
- AI in Casino Gamification: Personalizing Player Experiences
Games are not just the early incorporators of trending technologies but the primary integrators of trailblazing technologies. The post AI in Casino Gamification: Personalizing Player Experiences appeared first on Yudiz Solutions Ltd..
- AI Chatbot Development: Builds, Business Needs & Benefits
The key to rolling out ‘Happy Customer Experiences’ at a stretch has kept businesses of all sizes on a constant sprint. The post AI Chatbot Development: Builds, Business Needs & Benefits appeared first on Yudiz Solutions Ltd..
- CCaaS Migration Best Practices: Tips for moving your customer care platform to the cloud
Migrating to a cloud-delivered Contact Center as a Service (CCaaS) solution can revolutionize how your organization delivers customer service. However, this transition requires careful planning and execution to avoid disruptions. Assuming you have selected a CCaaS platform that aligns with your organizational needs, the following best practices outline key considerations for a seamless migration. A
- Legacy Systems Explained: Why Upgrading Them is Crucial for Your Business
What are Legacy Systems? Why is Upgrading those Systems Required? Upgrading means more than just making practical improvements to keep things running smoothly. It addresses immediate needs rather than chasing a perfect but impractical solution. The situation could spiral out of control if things don’t function properly in real-time. One such incident happened on January 4,
- Unit Testing in Android Apps: A Deep Dive into MVVM
Understanding Unit Testing Unit testing is a crucial aspect of software development, especially in complex applications like Android apps. It involves testing individual units of code, such as methods or classes, in isolation. This ensures the correctness of each component, leading to a more robust and reliable application. Why Unit Testing in MVVM? The Model-View-ViewModel
- Quantum Computing and Cybersecurity: Preparing for a Quantum-Safe Future
Quantum computing is rapidly transitioning from theory to reality, using the principles of quantum mechanics to achieve computational power far beyond traditional computers. Imagine upgrading from a bicycle to a spaceship—quantum computers can solve complex problems at extraordinary speeds. However, this leap in computing power poses significant challenges, particularly for cybersecurity, which forms the backbone
- The Emotional Conclusion : Project Estimating (Part 4)
The emotional finale is here! Don’t worry, this isn’t about curling up in a ball and crying – we’ve already done that. This final installment of my series on project estimating is all about navigating the emotions of everyone involved and trying to avoid frustration. If you’ve been following this blog series on project estimations,
- Intelligently Automating Prior Authorization to Build Consumer Trust in Healthcare
Healthcare leaders are engaging us in a variety of discussions to explore intelligent automation’s role for complex business challenges, ranging from efforts to enhance consumer trust and use artificial intelligence (AI) in effective ways, to navigating change that comes with prior authorization mandates. This series shares key insights coming from those discussions. As the saying
- Understanding Cybercrime-as-a-Service: A Growing Threat in the Digital World
With just a cryptocurrency wallet, cybercriminals can now execute complex cyberattacks without advanced technical knowledge or sophisticated software. This alarming trend is a byproduct of the growing popularity of cloud computing and the “as-a-service” model, where services like infrastructure, recovery, and cybersecurity are now accessible on demand. Known as “cybercrime-as-a-service” (CaaS), this model has modified
- Remote Work vs Office Work in Software Consulting: What’s the Best Scenario in 2024?
The pandemic accelerated the adoption of remote work in the technology sector, especially in software consulting firms. However, now that the situation has changed, what is the most suitable work model for this sector that promotes employee well-being? The Hybrid Model: A Customized Solution for Software Consulting Firms A recent Gartner study: Future of Work
- 3 Key Insurance Takeaways From InsureTech Connect 2024
The 2024 InsureTech Connect (ITC) conference was truly exhilarating, with key takeaways impacting the insurance industry. Each year, it continues to improve, offering more relevant content, valuable industry connections, and opportunities to delve into emerging technologies. This year’s event was no exception, showcasing the importance of personalization to the customer, tech-driven relationship management, and AI-driven
- Perficient Included in IDC Market Glance: Digital Business Professional Services Report
Today’s digital landscape is dynamic. It favors speed over size, agility over efficiency, and cross-functional collaboration over rigid structures. You must be prepared to adapt and scale your teams as priorities shift. Moving forward requires a comprehensive digital strategy that outlines the capabilities, agility, and alignment needed to stay ahead of digital disruption. IDC Market
- Elevating Employee Experience (EX) in the Age of AI
Addressing the Talent Shortage While fears of AI-driven job displacement dominate headlines, the real crisis looming is a $8.5 trillion talent shortage projected by 2030. Much like the famous ‘invisible gorilla’ experiment, where viewers focused on counting basketball passes miss a costumed figure walking through the scene, businesses risk overlooking a crucial element: the Employee
- Assumptions & Uncertainty : Project Estimating (Part 3)
In this third installment of my blog series on project estimates, let’s dive headfirst into the murky waters of assumptions and uncertainty! Think of these as the gremlins of project planning – they are full of secrets and laugh along the way as they trip you up. If you’ve read my other blog posts, you’ll
- Three Questions to Ask About Your Digital Strategy
Carolyn Geason-Beissel/MIT SMR | Getty Images The Research The authors conducted numerous interviews and onsite observations during a period of six years at Australian retail chain Woolworths as it engaged in strategic competition with Amazon. They then reviewed dozens of case studies on digital disruption and digital strategic competitions, as well as scientific literature on
- Data-Driven Health Care: Enhancing Patient Outcomes Through Digital Engineering
Left: Nick Jena, Vice President of Health Care and Life Sciences, Persistent Systems. Right: Madhuri Hegde, Senior Vice President and Chief Scientific Officer, Revvity. About Persistent Systems With more than 23,800 employees located in 21 countries, Persistent Systems (BSE & NSE: PERSISTENT) is a global services and solutions company delivering digital engineering and enterprise modernization.
- The GenAI Blind Spot Leaders Have Now
Given the rapid pace at which generative AI continues to advance, it’s natural to worry about the completeness of your implementation plans. To help leaders understand the potential pitfalls better, MIT Sloan Management Review interviewed AI experts and IT practitioners at the recent MIT Sloan CIO Symposium. In this first video of a two-part series,
- Want Better GenAI Results? Try Speed Bumps
Generative AI has vast potential to augment our work, now and in the future, but there’s a very real danger of human workers ceding too much control to machines and becoming complacent about mistakes. Maintaining a “human in the loop” is often touted as the antidote to catching errors, but MIT senior lecturer and research
- How Grassroots Automation Speeds Digital Success
Related Reading I. Barkin and T.H. Davenport, “Harnessing Grassroots Automation,” MIT Sloan Management Review, Sept. 11, 2023. Companies must digitize to survive — but many can’t find the developers and data scientists to do so. To keep pace, leaders are launching citizen development initiatives to harness the creativity and business acumen of their nontechnical “citizens.”
- How Lufthansa Shapes Data-Driven Transformation Leaders
Carolyn Geason-Beissel/MIT SMR | Getty Images Up in the air, a modern plane generates 1 terabyte of data every 24 hours of flight. For airlines like the Lufthansa Group, this data can be used to create valuable business outcomes, from improved operational efficiency to higher customer satisfaction. On top of this rich data set, Lufthansa
- How AI Changes Your Workforce
Today’s leaders must grapple with big expectations for the impact of AI on the workforce — and an even larger amount of hype. Will AI automate away a huge number of jobs? How do companies use AI to find new talent and staff new opportunities? How do leaders use AI as part of the workforce
- Empower Citizen Developers to Accelerate Innovation
About HCLSoftware HCLSoftware, a division of HCLTech, develops, markets, sells, and supports software for AI and automation, data, analytics and insights, digital transformation, and enterprise security. Its solutions power millions of apps at more than 20,000 organizations, including more than half the Fortune 1000 and Global 2000 companies. HCLSoftware’s mission is to drive customer success
- Our Guide to the Spring 2024 Issue
Who Profits the Most From Generative AI? Kartik Hosanagar and Ramayya Krishnan Key Insight: A breakdown of what it takes to build and deploy a large language model shows where incumbents have the best prospects for success and where newer companies have an edge. Top Takeaways: Since the launch of ChatGPT, interest and investments in
- Four key strategies for building a robust cloud fax solution with SIP
Transitioning to Session Initiation Protocol (SIP) from analog faxing is a significant step in modernizing communication systems. However, creating a strong and reliable cloud fax ecosystem requires more than just the shift to SIP. To truly maximize the potential of SIP-based faxing, cloud fax providers must focus on four critical areas and strategies that address common challenges and ways to fortify their faxing infrastructure. 1. Enhancing reliability: SIP-optimized strategies While SIP brings digital efficiency to faxing, its compatibility with traditional fax protocols requires thoughtful optimization: Leveraging fax-friendly protocols: Adopting T.38, a protocol designed specifically for faxing over digital networks, to mitigate common issues like latency and packet loss. Working with experienced providers ensures smoother implementation. Optimizing network performance: To reduce latency, jitter, and packet loss through proactive network monitoring and maintenance, ensuring dependable fax transmission. Upgrade legacy equipment: Using modern Analog Telephone Adapters (ATAs) designed for SIP or replacing outdated machines with digital fax application solutions to improve reliability. By addressing these factors, cloud fax providers can significantly enhance the reliability of their SIP-based cloud faxing ecosystem. 2. Managing costs: ensuring predictable and efficient savings While SIP offers cost advantages, effective cost management ensures these savings are maximized: Reducing retry-related costs: Minimizing transmission errors with high-quality network configurations and intelligent retry mechanisms. Streamline international faxing: Working with providers offering competitive rates for global communications or choosing cloud fax solutions with inclusive international pricing. Focusing on cost efficiency allows providers to fully leverage SIP’s economic benefits without unexpected expenses and passing these savings down to their customers. 3. Strengthening network infrastructure for seamless compatibility A robust network setup is foundational for ensuring smooth SIP faxing: Specialized configurations: Businesses must work with providers who intrinsically fine-tune firewalls, NAT settings, and ATAs to prevent disruptions. Implementing failover solutions: Cloud Fax providers must ensure system redundancy through secondary setups or cloud-based failover mechanisms to maintain communication during outages. Simplifying telephony systems: Cloud fax providers that consolidate infrastructure to reduce complexity and minimize points of failure are best suited to serve the needs of their customers. By refining the technical SIP ecosystem, businesses can enjoy a seamless and reliable faxing experience with their Cloud Fax providers who are leveraging SIP. 4. Prioritizing security and compliance For industries and businesses handling sensitive data, robust security measures are crucial for Cloud Faxing using a SIP infrastructure – the following are necessary inherent technical capabilities: Data encryption: Incredibly important to protect transmissions with advanced encryption protocols. Mitigating threats: By using firewalls, intrusion detection systems, and SIP-specific security features to prevent data breaches. Regulatory compliance: Partnering with cloud fax providers that ensure adherence to standards like HIPAA, PCI-DSS, or GDPR. Focusing on security safeguards sensitive communications reinforces trust in SIP-based cloud fax providers. The role of cloud faxing in a SIP ecosystem These SIP strategies and capabilities complement SIP by addressing its technical challenges and adding value to the cloud faxing process: Enhancing reliability: Thus, cloud faxing eliminates issues like jitter, codec mismatches, and hardware dependencies by operating within virtualized environments. Simplified deployment: This helps businesses avoid extensive configurations with a hassle-free setup that bypasses the need for ATAs or specialized equipment. Predictable costs: With transparent pricing models eliminate unexpected fees, providing cost control and simplicity. With solutions like OpenTextTM Core Fax, businesses gain the combined benefits of SIP’s flexibility and cloud faxing’s reliability, achieving a secure, efficient, and cost-effective communication ecosystem. By focusing on these four key areas, reliability, cost management, infrastructure, and security, cloud fax providers can build a robust cloud fax infrastructure that meets modern demands while leveraging the advantages of SIP. To learn more about what OpenText has to offer visit our Cloud Fax Solutions web page. The post Four key strategies for building a robust cloud fax solution with SIP appeared first on OpenText Blogs.
- Embrace AI Knowledge Work with Cloud Editions (CE) 24.4
As we close the first quarter of OpenText’s new financial year, our commitment to driving innovation in information solutions remains unwavering. With most enterprises now adopting multi-cloud strategies to enhance flexibility, reduce vendor lock-in, and improve resilience, OpenText is dedicated to equipping our customers with the tools to excel in this dynamic, data-driven landscape. Our focus continues to be on empowering your competitive edge through Business Clouds, Business AI, and Business Technology solutions that drive innovation, streamline operations, and fuel growth with seamless, automated information management solutions. Today, at OpenText World 2024 in Las Vegas, we proudly unveil Cloud Editions (CE) 24.4. This latest release builds on our robust cloud, AI, and cybersecurity capabilities, offering the ideal foundation for a secure, efficient multi-cloud approach. In today’s multi-cloud environment, seamless data flow across platforms is crucial for data accessibility, informed decision-making, and uninterrupted operations. CE 24.4 enables organizations to unify digital systems into one cohesive solution, supporting compliant and efficient data movement across complex multi-cloud setups while mitigating risk. By leveraging AI, we’re empowering the next generation of work—unlocking workforce potential to drive more strategic, high-impact outcomes. It’s time to let technology handle the details so your teams can focus on what matters. There is still time to join us at OpenText World or please join us via our virtual live stream - registration is still open. I am also extremely proud to announce the completion of our Titanium X roadmap, that provides organizations with a comprehensive, resilient foundation for intelligent digital transformation while ensuring strong security and regulatory compliance. We’re dedicated to delivering the technologies and innovations that transform challenges into opportunities in a multi-cloud world. Following today’s announcement, let’s explore how we are reimagining information to lead the digital future: New innovations in Business Cloud Fast-changing work environments can only thrive with secure access to knowledge, an essential requirement for staying competitive. We equip engineers, IT professionals, and teams with integrated, secure technologies designed to simplify operations and boost efficiency, ensuring you can thrive in an increasingly complex digital landscape. OpenText™ Cybersecurity Cloud In CE 24.4, OpenText™ Secure Cloud is designed to unlock the full potential of Managed Service Providers (MSPs) by offering modern, user-friendly interfaces and streamlined operations. With enhanced analytics, integrated management, and a simplified ordering experience, this platform empowers MSPs to boost growth and reduce expenses while providing comprehensive cybersecurity solutions to small and medium-sized business (SMB) customers. By offering flexible, low-cost cybersecurity bundles tailored specifically for MSPs and the SMB market, OpenText Secure Cloud helps consolidate vendors, minimizing the complexity and cost of delivering services. MSPs can easily order, deploy, and manage these solutions through a single intuitive console, allowing them to protect customers with cost-effective, all-encompassing security solutions without sacrificing service quality. This simplicity drives efficiency, enabling MSPs to streamline their security stack while delivering positive outcomes for their SMB clients. OpenText™ Experience Cloud In this release, we have enhanced OpenText™ Experience Cloud - a fully integrated, composable portfolio designed to elevate customer experiences and engagement within a unified environment. This empowers organizations to reimagine conversations and customer interactions with advanced capabilities in communications and messaging, customer data and journeys, and secure fax solutions. Innovations in CE 24.4, include: OpenText™ Communications (Exstream™), our leading customer communications management platform, now includes improved migration tools and design accelerators to simplify cloud transitions and upgraded job management for high-volume communications. Additionally, customer experience leaders can leverage optimized communications orchestration to boost operations efficiency. These updates support businesses to streamline workflows in managing customer interactions, aligning with their goals to modernize both customer experience strategies and technology ecosystems OpenText™ Core Messaging part of an end-to-end cloud-based platform for personalized communications now supports RCS (rich communication services) - whether it’s email, WhatsApp, SMS, web, mobile, or print. This expanded channel offering allows organizations to engage customers through their preferred channels, enhancing their experience with rich media options like images and branded profiles for easy identification. This development emphasizes real-time, on-demand communications, encouraging businesses to deliver tailored, modern experiences that meet customer where they are, every time. OpenText™ Customer Data and OpenText™ Core Journey now offers expanded unified customer data management capabilities, including preference management with real-time, enabling seamless personalization for more tailored, impactful customer experiences. Finally, CE 24.4 sees innovations to OpenText™ Core Fax and OpenText™ Fax (RightFax) to transform traditional faxing by offering a secure, private or public cloud-based subscription model, allowing organizations to seamlessly shift from on-premises fax servers without IT disruption. These solutions integrate effortlessly with multifunction printers, electronic medical records (EMRs), and platforms like Webex and Microsoft Teams, ensuring vital communication systems stay fully connected. Designed for industries handling sensitive data - such as healthcare, finance, legal, and government - OpenText’s cloud fax solutions empower global organizations to modernize their fax infrastructure with security and adeptness. OpenText™ IT Operations Cloud To further innovate our IT Operations Cloud offerings, OpenText™ Core Cloud Network Observability is a powerful new addition to our suite of observability solutions, which includes OpenText™ Core Infrastructure Observability and OpenText™ Core Application Observability. Together, these tools equip enterprises with the critical capabilities needed to detect and address cloud performance issues whether infra, app, or network, providing comprehensive visibility to optimize cloud environments and drive business growth. Let’s break it down: OpenText™ Core Cloud Network Observability: This new product offers robust cloud network stack discovery, monitoring, and traffic analysis. It enables businesses to visualize their AWS cloud networks through detailed cloud network maps, overlaying performance and application flow data to give a clear picture of network health and performance. OpenText™ Core Infrastructure Observability: OpenText Core Infrastructure Observability delivers unified observability for multi-cloud and on-premises infrastructure by injecting the root-cause analysis process with analytics and guided workflows. This solution enhances infrastructure content by improving application coverage and integrating with private VMware and cloud clusters, including AWS and Azure. Additionally, it extends content capabilities to MongoDB, further enriching the observability framework. OpenText™ Core Application Observability: OpenText Core Application Observability offers cost-effective application observability built with native OpenTelemetry. In addition to correlated metrics, logs, and traces, OpenText Core Application Observability enhances the application observability process by integrating with OpenText Core Cloud Network Observability and OpenText Infrastructure Observability to enhance troubleshooting efforts, enabling better incident resolution through a complete understanding of cloud-based networks, infrastructure, and applications. With this comprehensive solution, businesses can proactively manage their cloud environments, ensuring optimal performance and reliability while cultivating growth in today’s competitive landscape. Learn More: What is Network Observability? New innovations in Business AI Harness generative-AI to help unlock the full potential of your intellectual property. Our AI-powered assistants work seamlessly across large, confidential data sets, ensuring that only authorized individuals access the right information at the right time, safeguarding both security and value. OpenText™ Intelligence Aviator: Designed to encourage a truly data-driven culture, this innovation starts by empowering enterprise teams to interact with business intelligence data in a more intuitive, user-friendly way. With intelligent LLM-powered capabilities, users can now engage with data through simple, natural language conversations, making the process of accessing, analyzing, and visualizing information far more accessible, even for those without deep technical expertise. For organizations striving to integrate data-driven decision-making across departments, this tool offers significant advantages. An ecommerce business, for example, needing to quickly assess sales performance across multiple regions, traditionally would require a specialized data analyst to extract and interpret the data. Instead, with OpenText Intelligence Aviator, line-of-business users, such as regional managers, can directly ask for specific data insights and generate instant, actionable results. By simplifying data interaction, OpenText Intelligence Aviator ensures that data becomes a central part of everyday decision-making, making it easier for enterprises to leverage their business intelligence and stay agile in competitive markets. OpenText™ Content Aviator: Now integrated with OpenText™ Information Archive, OpenText Content Aviator revolutionizes how IT data managers interact with legacy content and archived data. Through an intuitive LLM-powered chat interface, users can easily access, retrieve, and summarize archived data using natural language to uncover relevant insights in a matter of seconds. With intuitive natural language conversation, users can access rapid answers to unfamiliar archived content, greatly enhancing productivity while assuring sensitive and proprietary information remains secure and adheres to organizational security protocols. OpenText Content Aviator enables smarter, faster, and safeguarded data retrieval from archived systems, making it an indispensable part of the end-user experience when accessing vast amounts of legacy content. OpenText™ DevOps Aviator: A transformative solution that now harnesses generative-AI and LLMs to automate the conversion of video recordings into manual tests and defect reproduction sequences - completely eliminating the need for coding. This drastically reduces the time developers, testers, and engineers spend creating manual tests, turning hours of footage into actionable tests in just minutes, accelerating project timelines and boosting productivity. In practice, a software development team troubleshooting a critical bug can quickly generate test cases from recorded user interactions, streamlining defect reproduction. By leveraging the AI-assisted chat feature, teams can also convert AI-generated content into actionable tests using OpenText™ Core Software Delivery Platform, enabling faster iteration with fewer errors. This innovative approach allows teams to focus more on problem-solving and less on manual tasks, delivering higher-quality products faster and ensuring smoother workflows across development cycles. New innovations in Business Technology As workloads shift to the cloud, connected data becomes critical. At OpenText, we offer robust, flexible data platforms that can be deployed in private clouds, public clouds, or via APIs, delivering enterprise-grade capabilities no matter the deployment method. OpenText™ Analytics OpenText™ Information Intelligence - Thrust API: This new innovation to CE 24.4 brings together the power of OpenText™ Intelligent Classification, and OpenText™ Knowledge Discovery into one single, intelligent solution that allows independent software vendors (ISVs) and businesses to manage, control and prevent sensitive information from being shared inside and outside an organization – a critical asset industries - such as healthcare, financial services, and government - needing to align with stringent personal identifiable information rules and compliance regulations to mitigate risk. Unstructured data - emails, documents, contracts, and more - often hold sensitive information, but identifying and preventing the sharing of this data can be a challenge. That’s where the Thrust API steps in. By combining AI-powered classification, data analytics, and risk detection into one solution, IT teams can uncover hidden insights, identify anomalies, and preemptively address potential mismanagement of information. Consider a financial services provider handling a high volume of sensitive client information. With traditional methods, identifying potentially risky and sensitive information being shared outside of the organization could be time-consuming and error prone. By using OpenText Information Intelligence – Thrust API, the financial provider can automate this process, ensuring that sensitive content is flagged in real time, allowing the team to address security and compliance concerns before they escalate. This solution is designed to reduce the effort and time required for risk-related initiatives, enabling teams to focus on strategic priorities while maintaining strong data security. In an era where data privacy regulations are tighter than ever, having the ability to analyze and secure unstructured data is not just an advantage - it’s a necessity. And finally, I'm pleased to share some exciting news about our latest advancements in security compliance and governance that will benefit our clients across various sectors. OpenText™ Content Management (Extended ECM), has achieved Protected B certification from the Government of Canada. This significant milestone means that Canadian government organizations can now adopt OpenText Content Management in the AWS public cloud with the confidence that their data and workloads are secure and protected. With this certification, organizations can modernize citizen-facing services and automated workflows - such as grants, benefits, and permitting - ultimately enhancing service delivery and citizen engagement. Additionally, on September 11, 2024, OpenText received authorization on its OpenText™ IT Management Platform (ITMX) for the Federal Risk and Authorization Management Program (FedRAMP). The IT Management Platform (ITMX) comprises a suite of solutions, including OpenText™ Service Management, OpenText™ Asset Management , OpenText™ Universal Discovery and OpenText™ Project and Portfolio Management. This FedRAMP authorization provides United States federal agencies with the confidence to utilize OpenText solutions to deliver modern user services, enhance IT productivity, and reduce both risks and operational costs. Together, these advancements reinforce our commitment to providing secure, innovative solutions that empower organizations to thrive in their respective sectors. Looking for more? For more on all the CE 24.4 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to maximise your AI, cloud, and security journey. The post Embrace AI Knowledge Work with Cloud Editions (CE) 24.4 appeared first on OpenText Blogs.
- Improve safety using root cause analysis and strengthening information management
The energy and resources sector including utilities, oil and gas, chemicals, and metals & mining is one of the most hazardous in the world. The top hazards range from explosions and fires, chemical exposure, electrical hazards, dropped objects, machine related injuries, slips and falls, and many more. Despite the hazardous nature, the safety performance has continually improved over the last 4 decades. For example, 2023 had one of the lowest property damage losses for the hydrocarbon industry. According to Marsh Specialty ‘100 largest losses’, just two incidents occurred in 2023 with a combined loss of approximately $600 million, one of the lowest loss years since 1987. Also, according to the U.S. Bureau of Labor Statistics, the incident rates of nonfatal occupational injuries for these industries ranged from 1.4 to 1.9, far below the average for all industries at 3.0. Despite this positive trend there’s plenty more room to reduce risk and advance along the ‘journey toward zero’ health, safety, and environment (HSE) incidents that every company in this sector is on. The power of root cause analysis Having worked in the energy industry for two decades and seen accidents and have been exposed to hazards, root causes analysis (RCA) was engrained in me by the organizations I worked for and served. RCA is a powerful tool that allows organizations to dive deep into HSE incidents or recurring problems, identifying and addressing the core issues that cause them. Unlike surface-level troubleshooting, RCA goes beyond symptoms to uncover systemic weaknesses. By systematically asking questions-often using methods like the ”5 Whys” or Fishbone diagrams – RCA helps organizations implement changes that prevent issues from recurring, leading to more safe and efficient operations. Also ingrained in me was the belief that 100% of all incidents are preventable. Any business leader across this entire sector would agree and even reinforce this belief within their teams. There’s one simple equation that can help categorize identified root causes and to assist in finding solutions to prevent future incidents along the journey to zero. Information + human action = business outcomes All of us are tasked with creating positive business outcomes. Improved safety performance and reduction of risk are just two examples of business outcomes companies strive to improve upon across this sector. Any business outcome is created from two key ingredients, information and human action. Since this sector is asset intensive, this equation could easily be modified to be information + asset performance + human action = business outcomes. While assets are becoming more autonomous over time, these machines will always require human action in some shape or form. Humans are needed to install, operate, repair, and perform many other actions across the asset lifecycle. For simplicity, the more basic version of this equation will be focused on here. However, not just any information or human action will create business value. What was considered productive work decades ago may be considered unproductive today. The best use for human action is addressing tasks that machines don’t perform as well, as safely, or as cost effectively. Likewise, the best jobs for machines are tasks that humans don’t perform as well or as effectively. The best information can be trusted to boost human (and asset) productivity, free knowledge workers from manual and error-prone steps and minimize risk. Just as human action needs to be managed to achieve business outcomes, so does information. So, the more accurate equation that is implied in this formula is that ‘management’ underpins all three components. If an accident were to occur and root cause analysis was performed, examples of failures from the management of human action might be; failure in work prioritization, procedure not followed, inadequate training, poor communication, fatigue, and many more. Performing the same exercise but for failures in information management might include outdated safety protocols, inaccurate asset documentation, poor visibility into the transaction status of spare parts, no predictive maintenance insights, emergency response information poorly communicated, and many more. Performing the same exercise using the longer form of the equation that includes asset performance, the root cause of an incident may stem from an asset failure however the solution will always be grounded in either improved human action management or information management. Gartner defines Information Management, as a method of using technology to collect, process and condense information with a goal of efficient management. OpenText executes to the spirit of that definition by organizing, connecting, automating, and protect data and in the case for energy & resources sector to safely and reliably deliver energy and essential commodities to the world. The some of the root cause(s) of any incident likely stems from inadequate information management where information is disorganized, disconnected, unautomated, and/or unprotected. Utilizing information management technologies and best practices can help continuously improve upon and eliminate these root causes for safer operations. Gen-AI combined with Information Management technologies and best practices will play a key role along that journey to zero. Gen-AI will play a key role along the journey to zero Generative AI places information at the fingertips of humans and has close ties to the information management domain. Great AI requires great information management because the results from generative AI will be more correct and trusted when information is organized, connected, automated, and secured. Here are some ‘art of the possible’ examples of Information Reimagined and how Gen-AI will play a key role along the journey to zero whether inadequacies in information management are identified as a root cause of an incident or whether a proactive approach to risk reduction is taken. Use an intelligent AI content assistant that puts chat-based conversational search, content discovery (ex. safety procedures, job safety analysis, material safety data sheets, emergency response plans, operating instructions, and much more), summarization, and translation at the speed of light. Trusted knowledge is available simply by asking a question. See OpenText Content Aviator for more detail. Ask a conversational Gen-AI, self-service advisor to gain better insights around supply chain transactions. Examples might include “has a service order been placed for our next fire safety inspection?” Or “Is there fuel filter for Brand X in inventory at the Midland field office?” See OpenText Business Network Aviator for more detail. Know the location of personnel in hazardous areas, track the delivery of essential spare part replacements, and predict failures before they occur. See OpenText IoT Aviator for more detail. Through a conversational interface, find answers to keep people safe by analyzing 160+ repository types and 2,000 file types. Examples might include “were there any abnormalities identified on the last drone inspection?” And “When is my H2S safety certification valid through?” See OpenText Aviator Search for more detail. Elevate customer communications with empathy during emergency response. Craft personalized messages for affected customers. See OpenText Experience Aviator for more detail. Tap the knowledge from IT & non-IT service tickets to quickly address unsafe situations. Use a virtual subject matter expert, available 24/7, that speeds up issue resolution and suggests solutions to empower users to self-resolve potentially unsafe situations. See OpenText IT Operations Aviator for more detail. The post Improve safety using root cause analysis and strengthening information management appeared first on OpenText Blogs.
- Reimagine information with Cloud Editions (CE) 24.3
At OpenText, we transform knowledge into action. With over 30 years of information management expertise, we understand that trusted data is the foundation upon which AI can be applied to unleash innovation and elevate human potential. With this in mind, I am pleased to introduce the latest Cloud Editions (CE) 24.3. This release builds on our integrated cloud, AI and cybersecurity capabilities, offering a holistic and sustainable approach to information management. CE 24.3 helps enterprises turn ordinary information into extraordinary insights. By integrating AI into all our major cloud applications, we empower knowledge workers and equip businesses to overcome and prevent tomorrow’s most complex problems, as outlined in our Titanium X strategic product roadmap; our commitment to delivering a unified platform for accessing all OpenText software and services by CE 25.2. We continue to innovate at a record pace by integrating cloud, security, and AI - plumbing the ecosystem together to enable seamless scalability - to help our customers stay ahead of future business needs. Moving beyond basic AI, we are proud to offer comprehensive innovations across Business Clouds, Business AI, and Business Technology with solutions that are not only responsive but also anticipatory, revolutionizing the very nature of work. Whether you're an enterprise struggling with slow traditional app development processes or a CIO looking to support a team of data analysts needing to extract valuable insights from sprawling data landscapes, our 90-day innovation cycles reimagine information, giving you a competitive edge. Following today’s announcement, let’s dive deeper: New innovations in Business AI Data governance, compliance, and authentication are essential. OpenText leverages generative-AI to help customers maximize the value of their intellectual property. With AI-powered assistants operating across extensive confidential data sets, we ensure that the right individuals have access to the right information. OpenText™ DevOps Aviator: To support software engineers and testers in delivering high-quality applications, this release deploys testing bots that automatically create codeless tests from manual ones, mitigating risks and addressing talent shortages. Its AI-guided smart assistant offers instant answers and summaries on features, tasks, tests, and user stories, streamlining development workflows for enhanced efficiency without compromising on quality. OpenText™ Aviator IoT: Following its launch in CE 24.2, which revolutionized autonomous supply chain networks and enhanced asset management operations, we have integrated OpenText Aviator IoT with MBIRaaS for improved IoT data trending and analysis. This includes a low-code application builder that facilitates the creation of end-user applications using MBIR and iFrames, ensuring frictionless and secure information exchange. OpenText™ Trading Grid with Aviator: Designed to simplify B2B integration tasks with generative AI, OpenText Trading Grid with Aviator, the latest edition to our family of practical AI-powered solutions, is a conversational AI-based, self-service virtual advisor for OpenText™ Trading Grid. Users can now save time searching for information and learning about product usability, reducing the need for open support tickets. The result? Enhanced efficiency, productivity, user experience, and more effective new hire training. OpenText™ Fortify Aviator: We’re committed to furnishing security teams with the most comprehensive and scalable application security solutions on the market. With OpenText Fortify Aviator, enterprises can now automate the auditing and remediation of Static Application Security Testing (SAST) vulnerabilities. This AI-powered tool identifies and fixes issues, seamlessly integrating 'fix' suggestions into workflows and providing clear audits and explanations, simplifying the entire process. OpenText™ Axcelerate™ with Aviator: In CE 24.2, we bolstered our flagship legal platform by integrating generative-AI capabilities to expedite the summarization of essential documents and concept groups for investigations and document reviews. In this release, we’ve taken it one step further and users can now refine review criteria and test it against subsets of data ensuring that the results meet their needs before deploying Aviator for the initial responsiveness review. OpenText™ Content Aviator: And finally, we are delighted to offer a no-risk, self-paced interactive demo of our groundbreaking AI-powered intelligent assistant, OpenText Content Aviator. This demo allows customers to immediately get started with AI content management and discover how our transformative technology can help them discover new ways to work. OpenText Content Aviator is also now available in a hybrid deployment model to support on-premises customers. At OpenText, we recognize that the work landscape is evolving rapidly. Embracing innovation to reimagine work processes is now more crucial than ever to stay ahead and avoid falling behind. OpenText is here to ensure you stay ahead. If you are ready to harness the full potential of AI and elevate your operations, explore our comprehensive AI strategy and the suite of OpenText Aviator solutions tailored for both business leaders and technologists at opentext.ai. New innovations in Business Cloud In today's rapidly evolving work environments, secure access to knowledge is crucial for maintaining a competitive edge. OpenText empowers everyone, from engineers to IT professionals, with integrated and secure technology aimed at driving meaningful simplification and efficiency improvements. OpenText™ Content Cloud OpenText Content Cloud empowers businesses to work smarter by providing seamless access to essential content, anytime and anywhere. In CE 24.3, we have enhanced our world-class enterprise content management solution, OpenText™ Extended ECM, by expanding its collaborative content capabilities. Now, users can seamlessly convert, stream, annotate, and clip high-quality video content within the platform, eliminating the need for separate systems and significantly improving workflow efficiency and productivity – a game changer for those wanting to capitalize on the popularity of video content. Additionally, we enhance support for data teams managing complex investigative analytics, especially when rapid analysis of large volumes of structured and unstructured data is required. OpenText™ Discover ensures all data interactions are retraceable, auditable, and secure. Available with our world-class OpenText™ IDOL™ Unstructured Data Analytics solution, users can fully engage with analytics, from building user roles and teams to analyzing projects and collaborating across entities, creating detailed ‘notebooks’ of analytics that can be reported on and exported while ensuring essential integrity is maintained throughout the process. New innovations in Business Technology Connected data is essential as workloads migrate to the cloud. OpenText provides robust data platforms deployed flexibly - whether in a private cloud, public cloud, or through APIs - ensuring enterprise-grade capabilities regardless of the deployment method. OpenText™ Developer Cloud OpenText™ Developer Cloud lets developers build smarter by bringing their ideas to life using powerful, developer-trusted APIs quickly and cost-effectively. In this release, we have three powerful innovations aimed at expediting the application development processes in support of our ISV and developer community. Firstly, we support developers looking to embed digital signatures in their applications and approval processes. This solution integrates seamlessly via APIs, eliminating the complexities of coding from scratch and enabling a swift transition from outdated printed signature methods to digital approvals, streamlining workflows and improving efficiency. Additionally, we empower developers and end users to leverage their information lifecycle practices by empowering content storage services to support the benefits of Google Cloud Storage and Archival services. By extending our API support to include Google Cloud Platform archival tier levels, users can efficiently store frequently accessed data, manage short-term storage, and access archiving, online backup, and disaster recovery services instantly and cost-effectively. This integration allows developers to fully harness the power and functionalities of OpenText Storage solutions, expediting and controlling their information management lifecycle and providing peace of mind during application development while also bettering cost management. Finally, I am delighted to announce the general availability of OpenText™ Thrust Studio, our real-time digital assistant providing developers with seamless and on-the-pulse support, underpinned by the power of generative-AI to accelerate development processes. This acts as a reliable assistant that speeds up end-to-end development processes and significantly increase productivity. Looking for more? For more on all the CE 24.3 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud. The post Reimagine information with Cloud Editions (CE) 24.3 appeared first on OpenText Blogs.
- Air France-KLM lifts information management efficiency to new heights
At Air France-KLM, we’re one of the global leaders in international air transport. Through our subsidiaries Air France, KLM Royal Dutch Airlines, and Transavia, we offer passenger services, cargo transport, and aircraft maintenance flights to over 300 destinations. To transport our 83 million passengers a year, it’s vital that we keep our modern fleet of 522 aircraft in top condition. Commercial aviation is one of the safest ways to travel for a very good reason; like all leading global airlines, Air France-KLM follows rigorous and tightly regulated inspection and maintenance processes for all aircraft and airside equipment. Maintaining a world-class fleet Our aircraft are made up of thousands of individual components, each of which requires planned as well as unplanned maintenance. Every asset inspection and repair we carry out is associated with documentation: maintenance manuals and tech logs, work instructions, engineering drawings, and much more. With reference to these documents, our mechanics and engineers can perform their duties safely, efficiently, and accurately. For many years, all our documents were printed on paper, and our teams relied on hundreds of thousands of hard copies to do their work. New maintenance processes and airworthiness directives are released all the time—and with so many paper copies, it was a major effort to keep our records up to date. What’s more, the cost of storing all these paper documents was climbing and climbing every year. We knew we needed a different approach. Driving digital transformation That’s where our journey with OpenText™ began. Working together, we switched from paper records to digital documents, managed securely and efficiently in OpenText™ Documentum™. For more than two decades, Documentum has acted as the single source of truth for all our maintenance and engineering content—including data from industry vendors such as Airbus, Boeing, and General Electric. Today, 15,000 employees across the business rely on data in Documentum to perform their day-to-day work. For our aircraft engineers particularly, the solution had a massive impact on efficiency. Gone are the days of leafing through filing cabinets to find vital maintenance information—today, all the information they need is right at their fingertips. They simply enter a part number into Documentum, and they can navigate to the associated records immediately. We operate in a highly regulated industry, which makes OpenText the perfect fit for our compliance needs. The solution offers a watertight audit trial for every user action, helping us to demonstrate to our regulators that we are following the proper procedures for our maintenance activities. Soaring into cloud Documentum is such an important solution for our business that we continuously invest in extending and enhancing its capabilities. Over the years, we’ve integrated Documentum with our core business systems, including SAP® ERP and Salesforce®. One of our most recent projects was deploying Documentum D2 SmartView—a modern user experience that empowers our employees with personalized workspaces that make it even faster and easier to find the data they need. With some features still pending, we continue to partner with OpenText to help drive product roadmaps. At the moment, we’re planning our next big Documentum project—a move to the cloud. By bringing the solution to Azure, we’ll unlock all the familiar benefits of cloud: easier management and maintenance, lower infrastructure costs, and tighter information security. As an early adopter, Professional Services is helping us navigate vulnerabilities as we containerize in Azure. Working with OpenText, we’re going a step further. By deploying OpenText™ Extended ECM Documentum™ for SAP® Solutions alongside Documentum on the new cloud platform, we’ll enable our users to access data from our information management system directly from their SAP applications. The post Air France-KLM lifts information management efficiency to new heights appeared first on OpenText Blogs.
- Going green with cloud fax
Fax machines, once ubiquitous in office environments, have long been associated with paper waste, energy consumption, and inefficiencies. However, with the advent of digital transformation, organizations are increasingly turning to cloud fax solutions to modernize their operations while embracing sustainability practices. In today's digital age, relying on paper-based communication like traditional faxing is not just outdated—it's harmful to the planet. The massive paper waste, energy consumption, and carbon emissions from fax machines are unsustainable. But with OpenText's Cloud Fax, we're flipping the script with a more sustainable and environmentally friendly alternative. Paperless operations: Cloud faxing eliminates the need for paper-based fax transmissions, reducing the consumption of resources such as trees, water, and energy used in paper production. Energy efficiency: Unlike traditional fax machines that require constant power consumption, cloud fax solutions operate in energy-efficient data centers, minimizing carbon emissions and energy usage. Reduced waste: Paper accounts for around 26% of total waste at landfills. By eliminating physical fax machines and paper waste, organizations can contribute to waste reduction efforts and promote a circular economy. Global accessibility: Cloud faxing allows for seamless and secure communication from anywhere, reducing the need for physical transportation of documents and mitigating carbon emissions associated with transportation. Scalability and flexibility: OpenText's cloud fax solutions offer scalability and flexibility, enabling businesses to adapt to changing needs without the constraints of physical infrastructure. What can you do? Two words: print less. Of course, that’s far easier said than done when it comes to fax—unless you digitally transform your workflows, and then it will happen automatically. Imagine receiving faxes that are delivered direct to their recipients’ workstations or mobile devices, then printed only on demand. Imagine anti-fax-spam protocols. Imagine data from faxes being digested with optical character recognition (OCR), parsed with artificial intelligence (AI) capture, and then automatically plugged into relevant databases. Save green while going green: Switching to digital fax solutions isn't just about saving trees—it's about saving money. These solutions cut down on consumables, save staff time, and eliminate the need for dedicated fax phone lines, paying for themselves with efficiency and savings. By embracing digital transformation and leveraging innovative communication solutions, businesses can not only enhance their operations but also contribute positively to the environment. Join us in creating a more sustainable and digitally empowered world, not just on Earth Day but every day. Let's make a difference together! The post Going green with cloud fax appeared first on OpenText Blogs.
- Elevate human potential with Cloud Editions (CE) 24.2
We, at OpenText, lead groundbreaking digital transformations, providing our customers with essential tools to navigate the ever-evolving business landscape. Information holds unparalleled power, however, with AI, change is imperative, and success will favor those who swiftly embrace, accelerate, and reimagine work. The next generation of innovation will be driven by artificial intelligence (AI) and firmly rooted in effective information management. This is the focal point of this week’s OpenText World Europe 2024 conference (April 15-18). If you’re not already onsite with us in London, Paris, or Munich, you can still register to join virtually. As part of OpenText World Europe 2024, I am pleased to introduce the latest Cloud Editions (CE) 24.2. This release marks the next step in our Titanium X initiative which was first announced in 2022. Titanium X represents our strategic product roadmap to provide a common platform for consuming all OpenText software and services, delivered by CE 25.2. With this in mind, CE 24.2 reaffirms AI as a force multiplier for human potential, enhancing our robust OpenText™ Aviator suite of AI-driven solutions. We continue to integrate cutting-edge AI directly into our products, creating solutions that are not only responsive but anticipator as we revolutionize the very essence of work. Most notable in this release, we delve into how information management plays a crucial role in powering and safeguarding data - a pre-requisite for maximizing AI’s potential to solve tomorrow’s most complex problems. And, as always, we continue to deliver against our 90-day innovation cycles to bring advancements in our Business Clouds, Business AI, and Business Technology. As you’ve likely seen in our announcement today, there’s always so much more to our Cloud Editions releases. Let's explore these world-class innovations further: Innovations in OpenText Aviator OpenText™ Aviator Platform: The metamorphic impact of AI and analytics cannot be overstated. While the productivity gains and broad benefits are limitless, the transition from a concept to integrating AI and analytics into every product and service begins with harnessing our most strategic asset – data. With this principle in mind, in CE 24.2, our OpenText Aviator platform revolutionizes the AI and eDiscovery market by refocusing attention on the crucial role of robust information management in extracting business value from data with the following innovations: OpenText™ Core Analytics Database: Our new enterprise-level data lakehouse seamlessly combines the robustness of OpenText™ Vertica™ market-leading analytical database with the increased flexibility provided by SaaS. This scalable solution not only powers analytics at lower costs but it also has a positive environmental impact with 50% fewer servers needed. OpenText™ Aviator Search: We have introduced a generative-AI chat user interface (UI) with referenced knowledge discovery for our unstructured data analytics solution, OpenText™ IDOL™, leveraging generative-AI and large language models (LLMs) for knowledge gathering, without replication or relocation. By smartly expanding upon foundational AI, this innovation adopts the latest in conversational capabilities so teams can access the answers they need in real-time in a far more intuitive and digestible way. OpenText™ Axcelerate™ with Aviator: We have bolstered our flagship legal platform by embedding generative-AI capabilities to improve the summarization of key documents and concept groups for investigations and document review. As a result, legal practitioners and teams can quickly comprehend crucial content and concepts within large datasets – faster than ever – to gain a strategic advantage with the goal to ultimately work smarter. OpenText™ DevOps Cloud Aviator: We're dedicated to supporting software engineers and testers in delivering applications swiftly and with greater ease, eliminating the need for technical jargon. To achieve this goal, we've enhanced our OpenText DevOps Cloud Aviator with an "ask me anything" smart assistant powered by AI and LLMs, and embedded with conversational search. With this tool, teams can effortlessly seek information about technical features – systems, tasks, and tests, for example - presented in user-friendly language. This minimizes risks and rework by providing developers with easily understandable and relevant feedback, valuable insights, and more, right from the start. OpenText™ Content Aviator for Documentum: We've expanded the integration of our generative AI-powered intelligent assistant, OpenText Content Aviator, across all our Content Cloud platforms. In this release, we've strengthened OpenText™ Documentum to meet the growing demand for speed and automation, enabling users to quickly find the information they need to perform their tasks more efficiently. With an interactive, conversational interface, OpenText Content Aviator streamlines document and folder analysis, summarization, and translation, empowering teams to prioritize high-value tasks. Combining generative-AI with the information management capabilities of OpenText Documentum, ensures users receive the best and most relevant responses based on their tasks, roles, and permissions. OpenText™ Aviator IoT: In this release, we're introducing OpenText Aviator IOT, aimed at revolutionizing autonomous supply chain networks and enhancing asset management operations for business networks. This end-to-end IoT platform, integrated into our OpenText Aviator product suite, offers a range of features tailored for forward-thinking enterprises focused on supply chain resilience. Early features in this release include high-quality message processing and orchestration, intuitive drag-and-drop business intelligence and visualizations, and predictive AI analytics. And this is only the start. OpenText™ Experience Aviator: We’ve transformed how enterprises engage with customers across the entire customer journey, from initial purchase to advocacy, to maximize lifetime value. To integrate AI into many of our core cloud offerings – such as OpenText™ Exstream™ (to boost personalized communications for individuals) and OpenText™ TeamSite™ (our single interface content management solution) - we've introduced OpenText Experience Aviator. This powerful platform offers a wide range of innovative generative-AI capabilities that are now accessible across various authoring environments and channels. With OpenText Experience Aviator, users can effortlessly create personalized content, leveraging generative-AI to rapidly generate relevant material to enhance content creation across different experiences and communication tools. OpenText™ IT Operations Aviator: In this release, OpenText IT Operations Aviator strengthens our AIOps offering and enhances ITSM functions by equipping both OpenText™ Operations Bridge and OpenText™ Service Management Automation X (SMAX) with intelligent generative-AI capabilities. OpenText Service Management Automation X (SMAX): SMAX customers can now benefit from enhanced user accessibility as service desk agents can leverage a smart, intuitive chatbot for faster issue resolution and information retrieval, regardless of their on-cloud or off-cloud work environment. OpenText™ Operations Bridge: Our AIOps platform has been enhanced with gen-AI capabilities to facilitate more efficient IT troubleshooting and root cause identification for IT operations. Powered by a private and intelligent LLM-infused assistant, it empowers all operators and administrators to tap into the most relevant answers and solutions while ensuring data privacy. OpenText™ Thrust Studio: CE 24.2 marks the official launch of an early access version of the OpenText Thrust Studio, a real-time digital assistant designed to provide developers with seamless and instant access to the support they need. By offering quick access to relevant code samples and API documentation within their Visual Studio environment, OpenText Thrust Studio accelerates application development, ensuring developers can work faster and smarter to meet project deadlines. Needless to say, the way we work is changing, and OpenText is here to help keep you ahead of the curve. Are you ready to unlock the potential of AI and earn your wings? Learn more about our AI strategy and explore our suite of OpenText Aviator solutions for business and technologists at opentext.ai. New innovations in Cloud Editions 24.2 Innovations in OpenText™ Cybersecurity Cloud OpenText™ Cybersecurity Cloud empowers proactive organizations with thorough and timely threat intelligence, facilitating prompt risk mitigation. In this update, we extend our support to organizations responsible for analyzing digital devices to uncover evidence of cybercrime. These organizations often encounter challenges in swiftly and accurately acquiring and analyzing evidence from diverse digital sources, including computers, cloud platforms, IoT devices, and mobile devices. To address this, we are thrilled to introduce a pioneering artifacts-first workflow to OpenText™ EnCase, our suite of digital forensic investigation solutions. This innovative tool streamlines the investigation process, saving time and enhancing reliability in achieving accurate investigative conclusions. By automatically organizing artifacts into easily identifiable categories via a modern workflow and user interface, investigators can quickly gain access to relevant information. Combined with the deep-dive investigative capabilities for which EnCase is well-known, digital forensic investigators for public safety, government agencies and corporate enterprises can depend on a single tool to seamlessly gain insight into their investigation, empowering them to promptly obtain actionable intelligence and expedite case resolutions. Innovations in OpenText™ Experience Cloud OpenText™ Experience Cloud is instrumental in helping customers maintain lifelong relationships through the cultivation of intelligent customer experiences and communications. In this release, we've introduced OpenText™ Core Experience Insights, a cloud-based SaaS application aimed at enhancing customer experiences. Tailored for customer success leaders seeking to optimize positive customer interactions, OpenText Experience Core Journey features a comprehensive, insight-driven interface. This empowers users to seamlessly create, monitor, and analyze diverse customer journeys, while generating insights and orchestrating follow-up actions based on customers' previous behavior or status. It's an invaluable tool for leaders aiming to address unique customer needs and offer personalized actions, unconstrained by traditional linear approaches. Additionally, innovations to OpenText™ Exstream have streamlined customer printing processes and accelerated the production of complex documents at speeds of up to 10 million pages per hour. Controlled from a single unified interface, this release boasts two major innovations: first, the optimization of high-volume printing capabilities, enabling the production of personalized documents at unprecedented speeds while supporting a wider range of formats; second, the acceleration of modernization to OpenText Exstream Cloud Native, offering critical advanced print features necessary for high-fidelity outputs. These enhancements empower customers to achieve greater efficiencies and cost savings in the production and delivery of personalized communications, as well as facilitating a smooth transition to a modern cloud-native platform over time. Innovations in OpenText™ IT Operations Cloud OpenText™ IT Operations Cloud raises the bar for IT service performance despite cloud complexity, cost constraints and staff shortages. Finally in CE 24.2, we are further supporting individuals encountering challenges in application observability, whether stemming from inadequate support for cloud-native applications or high costs associated with existing providers, can now depend on OpenText™ Application Observability for enhanced assistance. The newest inclusion in our IT Operations solution suite provides comprehensive insights into application performance by leveraging OpenTelemetry, departing from outdated proprietary methods, and enabling insights across various applications. Users can quickly identify key performance indicators at the code level and employ guided workflows for more effective problem isolation. Representing a notable advancement in the application performance management (APM) industry, this tool provides a modern, user-friendly solution that underscores OpenText's commitment to the APM and Observability market. Seamlessly integrating with our AIOps and ITSM platforms, it provides a holistic approach to ensuring the reliability of modern applications. Looking for more? For more on all the CE 24.2 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud. The post Elevate human potential with Cloud Editions (CE) 24.2 appeared first on OpenText Blogs.
- Reimagine work with Cloud Editions 24.1
We, at OpenText, are leading the charge in innovative digital transformation, equipping our customers with essential tools to tackle today's most complex business challenges. The next generation of innovation will be driven by artificial intelligence (AI) and built on information management. We’ve already taken flight with groundbreaking AI capabilities unveiled in Cloud Editions (CE) 23.4, marking the inception of OpenText™ Aviator under opentext.ai – our innovation mission to shape the future using generative-AI. AI’s transformative potential in information management fuels our ambition for a future centered on maximizing the synergy between AI and information management to reimagine work. With modern information management, advanced technologies bring together human intelligence with AI, and it is this collaborative intelligence that will enable companies to create a better future. And we’ve continued this work with the Cloud Editions 24.1 release. As you’ve likely seen in our announcement today, we’ve continued to enhance our OpenText Aviator capabilities. Our dedication to innovation across OpenText’s business cloud solutions remains unwavering as we continue to help customers reimagine the future of work by applying AI to daily workflows. But, as we all know, there’s always so much more to our Cloud Editions releases, let's explore these cutting-edge innovations further: Innovations in OpenText™ Aviator OpenText™ Content Aviator: We’ve integrated our generative AI-powered intelligent assistant, OpenText Content Aviator, with OpenText™ Extended ECM to address demand for more speed and automation and help users find the relevant information needed to do their jobs – faster. Through an interactive, chat-based conversational interface, OpenText Content Aviator simplifies document and business workspace analysis, summarization and translation, empowering teams to focus on higher-value tasks. Leveraging generative AI against the information management foundation of OpenText Extended ECM ensures users get the best answers based on the most relevant content to their tasks, roles, and permissions to reduce information overload and keep users focused and more productive. OpenText™ IT Operations Aviator: In CE 24.1, OpenText™ Service Management Automation X (SMAX) continues to bring generative AI capabilities to all customers, regardless of deployment models. Now, both on-cloud and off-cloud SMAX customers can leverage OpenText IT Operations Aviator to enhance user experience, reduce support costs, and maintain data privacy and ethical response controls. This enables businesses to elevate their IT service management (ITSM) with a generative-AI chatbot, utilizing a private large language model while safeguarding data privacy. OpenText™ Thrust Studio: During OpenText World 2023 in Las Vegas, we reinforced our commitment to our developer community by releasing a series of innovative solutions to enable the development of information management applications via the access of APIs and applications extenders. In this release, we reinforce our promise by bringing to market OpenText™ Aviator Thrust Studio, a solution that includes two components: OpenText Aviator Thrust Studio: An early access release of a VS Code to help developers with the creation of artifacts (models) that help deploy and run applications seamlessly, including objects, set permissions, workflows and decision models. These extension packs consist of low-code modelers that automate the deployment actions in a CI/CD pipeline. This makes the deployment of these artifacts into the OCP quick, simple and efficient without the need to send a direct REST. OpenText Aviator Thrust for Partners Program: Our partner program provides access to a more robust portfolio of APIs that can be used to create applications and address real-life solutions to industry needs. OpenText provides both access to these multi service APIs and world-class support required to succeed along the way. If you wish to discover more about this free-to-join program, you can do so by watching the following announcement here. You can now access early testing by joining our early access programs by signing up here. Are you ready to unlock the potential of AI and earn your wings? Learn more about our AI strategy and explore our suite of OpenText Aviator solutions for business and technologists at opentext.ai. Additional innovations in Cloud Editions 24.1 Innovations in OpenText™ Analytics and AI Cloud OpenText™ AI Cloud enables data-driven organizations to achieve clear insights, make intelligent decisions, and deliver real-time solutions on the largest volumes of data – both structured and unstructured. In this release, OpenText™ Magellan™ BI and Reporting – Public Cloud has integrated our OpenText™ Vertica analytical database to deliver superior analytical performance at unlimited scale for enhanced cloud-based enterprise business intelligence. This elastic, multi-tenant, SaaS offering empowers data-driven organizations to define, centrally deploy, and seamlessly embed metrics, interactive reports, dashboards, and self-service BI capabilities into any application. The integration with OpenText Vertica, known for its high performance at extreme scale, enables organizations to swiftly unlock insights from exceptionally large data volumes in seconds. Innovations in OpenText™ Business Network Cloud As our global connections grow, the OpenText™ Business Network Cloud offers more intelligent links between individuals, systems, and objects, catering to the ever-changing demands of today's dynamic business landscape. In this CE 24.1, we’ve optimized the supply chain to accelerate time-to-revenue and introduced a pre-built and configurable Microsoft Dynamics 365 electronic data interchange (EDI) integration adapter, offering a cost-effective and rapid deployment solution. This enhancement to the OpenText Business Network Cloud fosters enhanced connectivity across multiple touchpoints, expediting transaction flows between internal systems and external trading partners. By facilitating actions such as instant receipt of purchase orders, automated inventory checks, and swift order fulfilment, this innovative integration empowers enterprises to revolutionize their broader B2B EDI requirements. Innovations in OpenText™ Cybersecurity Cloud OpenText™ Cybersecurity Cloud equips forward-thinking businesses with robust, up-to-the-minute threat intelligence, enabling effective real-time risk mitigation. In this release, we address challenges arising from the continuous surge in data, posing difficulties for organizations to manage the risk of data breaches and comply with regulatory requirements. To combat these data privacy and governance concerns, we’ve elevated OpenText™ Voltage™ Fusion, a cloud-first data security platform and integrated it with our Content Cloud solution, OpenText Extended ECM. OpenText Voltage Fusion seamlessly links data discovery, classification, and insights with data security, usage monitoring, and lifecycle management, effectively managing sensitive data challenges. This helps cybersecurity leaders understand where sensitive data resides and how best to protect it. By marrying these capabilities with OpenText Extended ECM, customers can better identify sensitive information inside and outside the content management boundaries improving visibility around data sprawl, compliance, and privacy postures. Additionally, our comprehensive identity lifecycle management solution, OpenText NetIQ Identity Manager, is now available in a hybrid mode as a single tenant SaaS service in the OpenText private cloud and existing off-cloud deployments. This offers businesses relief from resource constraints involved in maintaining, patching, and updating their identity management environment. Innovations in OpenText™ DevOps Cloud Through OpenText™ DevOps Cloud, we continue to elevate the management of application delivery, empowering organizations to efficiently create and deploy software in the cloud at their preferred pace. OpenText™ ALM/Quality Center, a leading test management and ALM tool, now features a modern web-based user interface that enables developers, testers, and administrators to seamlessly perform their tasks on any browser and device of choice. This enhancement reduces client deployment costs and enhances productivity for quality assurance teams. Developers and testers can now work faster and more effectively in an intuitive environment, with features such as filtering, grouping, and favorites to help aid focus. Site administrators benefit from a redesigned and dynamic user interface that enhances client management, API key management, and license assignment for SaaS instances. Innovations in OpenText™ Experience Cloud OpenText™ Experience Cloud is instrumental in helping customers maintain lifelong relationships by nurturing smarter customer experiences and communications. In this release, we continue to transform contact centers with cutting-edge solutions, extending capabilities from OpenText™ Qfiniti Explore to contact center as a service (CCaaS) solution providers like Sinch. With the aim of addressing persistent challenges tied to poor agent productivity and efficiency caused by heavy workloads, diverse customer inquiries, and complex issues, businesses can now integrate a Sinch connector to augment their CCaaS. This amalgamation unlocks valuable customer insights for a comprehensive 360-degree view, streamlining operations and enriching customer interactions aligned with strategic goals to elevate the overall customer experience. Furthermore, this tool incorporates an intelligently autoscore analytics feature designed to automatically assess agent performance and customer satisfaction. This yields valuable, tangible evidence to trigger specific actions aimed at enhancing agent experience management and the overall customer experience. Looking for more? For more on all the CE 24.1 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud. The post Reimagine work with Cloud Editions 24.1 appeared first on OpenText Blogs.
- Streamline ERP migration with integration experts – Estimate ROI with our new calculator!
So, you're facing the daunting task of modernizing or replacing your company's enterprise resource planning (ERP) system. Do you worry about the price tag of an ERP migration and justifying management costs? Or do your main concerns revolve around migration risks and complexity? Laying the foundation for a successful ERP migration Like many companies, you've likely committed exorbitant resources—both time and money—to implementing your current ERP solution to automate specific business processes, such as finance, purchasing, inventory management, and operations. Your existing ERP has also probably had a significant positive impact on business performance. However, the monolithic design of traditional ERP systems and the heavy customizations required to meet an organization's specific needs often render legacy systems inflexible and slow at meeting the growing and evolving needs of the business. As the demands around the digital transformation of business processes increase and the technology landscape evolves, modernization becomes inevitable. This requires specific expertise and involves a significant investment of time and money. In addition to ensuring that the new ERP meets requirements and is configured correctly, it must also connects with other systems. System integration is one of the most overlooked areas in ERP migrations and can significantly hinder deployment if not handled with care. Conversely, when the right experts are involved, work done around integrations can speed up ERP modernization while also reducing migration costs and risks. B2B integration plays a pivotal role in supporting ERP migration projects As one of the leading B2B integration providers in the world, OpenText helps many large organizations manage integrations between ERP systems and external trading partner communities, including suppliers, customers, logistics providers and more. As the bridge between external data and internal business processes, B2B integration solutions play a crucial role. They assist businesses in understanding supply chain data requirements and mitigating business continuity risks when changing ERP systems. 44% of transactional data in ERPs comes from external sources OpenText and IDG Communication, ERP Modernization and Growing Data Challenges Drive 91% of Enterprises to Modernize Integration Solutions There are multiple ways in which B2B integration expertise supports ERP migrations. These include accelerating ERP data model definition through automated data discovery, data and process quality improvements and more flexible process design choices. They also provide risk mitigation throughout the project through better insights and testing. For more information on these, you can read our executive brief examining the role of B2B integration in supporting ERP migrations. Explore your business case with a B2B ERP migration ROI Calculator Based on our experience supporting customers through ERP system migrations, OpenText has quantified the typical benefits of strategically approaching B2B integration with ERP migration in our B2B ERP Migration ROI calculator. Examining key variables, the ROI calculator helps organizations estimate the value that OpenText's B2B integration expertise can deliver as part of their ERP migration. The calculator will allow you to examine the key variables and see how they impact the overall business case and savings potential. You can share the results with your team to initiate conversation. You can contact our solution consulting team for a more in-depth review if you want to validate the numbers and build a more detailed business case. ERP modernization is the perfect time to re-evaluate your B2B integration strategy ERP modernization is a significant investment for any organization. Due to its critical nature and complexity, companies often postpone other projects and focus areas to a later time to maintain focus. However, integration solutions carry significant synergies if modernized with the ERP during the transition and beyond. When it comes to B2B integration, one size doesn't fit all. An optimal solution requires not only modern technology but also defining the right processes and having people with the right skills aligned with the scope and requirements of the business. In addition to supporting ERP migrations, OpenText Professional Services organization can help determine the right B2B integration strategy for your organization. Explore the potential savings on your EPR migration project with our B2B ERP Migration ROI calculator now! The post Streamline ERP migration with integration experts – Estimate ROI with our new calculator! appeared first on OpenText Blogs.
- Which AI-Powered Test Automation Tool is Right for You?
In the rapidly evolving landscape of software development, testing has transformed from a manual, time-consuming process to a sophisticated, intelligent discipline. As technology continues to push boundaries, artificial intelligence has emerged as a game-changing force in test automation.
- How e-commerce can improve efficiency and enhance customer experience in Postal Services
With the coming of e-commerce, the buyers’ market picture has been reconstructed with much bigger space for getting anything and everything within a click. It didn’t stop with that. Through e-commerce, postal services have also undergone a major transformation in terms of agility and speed.
- Star Schema vs Snowflake Schema: What’s the Key Differences?
Database structure is critical during data warehousing in terms of performance, usability and scalability. When it comes to the design of a database, for instance, analytic database systems there are two predominant schema types: star and snowflake.
- Signs It’s Time to Change Your Test Automation Framework
In test automation, many teams face a hidden challenge: understanding if their framework is actually meeting their needs. Teams may be operating under different levels of “ignorance”—not realizing their framework’s limitations or recognizing issues but not knowing how to address them.
- From Data to Decisions: How CXOs can Harness Activation AI Middleware to Ensure the Success of AI Implementations
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- Dynamic Customer Support Systems: AI-Powered Chatbots and Virtual Agents
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- Hybrid Models Combining Symbolic AI with Generative Neural Networks
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The metaverse is a shared, community virtual environment emerging as the internet's next frontier. This immersive digital universe has the potential to revolutionize how we interact, work, and entertain. Generative AI, a powerful tool that can create realistic and diverse content, plays a pivotal role in shaping the future of the metaverse. The post Generative AI in the Metaverse: Designing Immersive Virtual Worlds appeared first on [x]cube LABS.
- Generative AI for Sentiment Analysis: Understanding Customer Emotions at Scale
Research indicates that 80% of buyers are more likely to purchase from a company that offers a customized experience based on understanding their emotions. This technology has become invaluable for businesses looking to understand customer opinions, preferences, and overall sentiment at scale. From gauging product feedback to monitoring brand reputation, sentiment analysis enables companies to transform unstructured text into actionable insights. Around 500 million tweets are sent daily, representing enormous data for sentiment analysis in monitoring public opinion and trends. The post Generative AI for Sentiment Analysis: Understanding Customer Emotions at Scale appeared first on [x]cube LABS.
- Data-Centric AI Development: How Generative AI Can Enhance Data Quality and Diversity?
Artificial Intelligence is dependent on data. AI models can learn appropriately and give accurate predictions only with rich and appropriate data. The last few years have also seen an increasing focus on data-centric AI, the approach in which data looks and performs better concerning AI performance. Conventional data collecting and preparation techniques typically need to supply enough data for better data-centric AI models. However, current generative AI, a kind of AI that concentrates on producing new data, could help with these issues. The post Data-Centric AI Development: How Generative AI Can Enhance Data Quality and Diversity? appeared first on [x]cube LABS.
- App Maisters Achieves ISO 9001 and ISO 27001 Certifications, Elevating Quality and Security Standards
App Maisters Achieves ISO 9001 and ISO 27001 Certifications App Maisters, a leading Digital Transformation solutions provider, is proud to announce that it has achieved ISO 9001 and ISO 27001 certifications. These esteemed international standards reflect App Maisters’ unwavering commitment to quality management and information security. ISO 9001 Certification The ISO 9001 certification demonstrates App
- Top 10 AI Trends in 2024 & Beyond
Top 10 AI Trends in 2024 & Beyond AI is the technology of the future that is revolutionizing industries globally and changing the ways by which tasks are accomplished. It ranges from automating processes to changing the face of patient care altogether. With any progressing technology comes opportunity through various industries ranging from healthcare all
- App Maisters Honored with the 2024 BBB Pinnacle Award for Excellence in Business
App Maisters Honored with the 2024 BBB Pinnacle Award for Excellence in Business Houston, Texas – October 9, 2024 – App Maisters, a leading provider of comprehensive mobile application development solutions, is proud to announce that it has been honored with the prestigious Pinnacle Award at the 2024 Better Business Bureau (BBB) Awards for Excellence.
- Healthcare Business Ideas for Startups and Entrepreneurs
7 Innovative Healthcare Business Ideas for Startups and Entrepreneurs In the current world where the delivery of health care is changing at a very fast rate, it is innovation that is the key to change. In 2024, the global Digital Health market is expected to reach US$171.90bn, and the annual growth rate (CAGR 2024-2029) of
- Future of Augmented Reality in Mobile Apps
Future of Augmented Reality in Mobile Apps Introduction Overview of Augmented Reality (AR) AR is a particular type of computer-generated reality. Beyond that, it is also a technology that allows digital information to be superimposed on a real environment with the help of a smartphone or a similar device. AR is really a mobile technology.
- 15 Mobile App Development Trends
The Future of Mobile Apps: Top 15 Mobile App Development Trends for 2024 and Beyond The mobile app development landscape is evolving rapidly, driven by technological advancements and changing user preferences. As the mobile app market is very close to reaching $614.40 billion by 2026, it is cardinal for the developers as well as the
- Generative AI – Driving Efficiency and Sustainability in the Oil & Gas Industry
Generative AI – Driving Efficiency and Sustainability in the Oil & Gas Industry The oil and gas segment is one of the most important components of the world’s energy mix and is experiencing growing pressure to change. For this purpose, challenges such as market conditions, environmental laws, and an increasing focus on emerging technologies push
- Generative AI Demystified: Essential Knowledge for Businesses
Generative AI Demystified Artificial intelligence (AI) is a pioneering technology in the rapidly evolving field of digital transformation. Its impact extends across sectors, altering surroundings and prompting groundbreaking discoveries. Artificial intelligence is rapidly reshaping our society, from reinventing healthcare to disrupting the fundamental fabric of entertainment. However, inside this vast field lies a particularly interesting
- Why Global Leaders See Generative AI as a Game-Changer
Why Global Leaders See Generative AI as a Game-Changer The Rise of Generative AI: A Paradigm Shift in Innovation Generative AI has seen a phenomenal 300% surge in adoption across various industries over the past year. This growth signifies its transformative impact and disruptive potential. This technology is revolutionizing how we approach innovation and problem-solving.
- Empowering Growth with OMS Accelerator: Overcoming Common Implementation Hurdles
Implementing an Order Management System (OMS) accelerator can significantly enhance a business’s operational efficiency, streamline order processing, and improve customer satisfaction. However, the journey to successful implementation is often fraught with challenges. In this blog, we will explore common obstacles businesses face during OMS accelerator implementation, compare these challenges with those encountered in other technologies, The post Empowering Growth with OMS Accelerator: Overcoming Common Implementation Hurdles appeared first on ETG Digital.
- E-Commerce Launch with ETG Digital’s Providio Salesforce Commerce Cloud Accelerator
In today’s fast-paced e-commerce environment, a swift and efficient launch is critical for success. ETG Digital’s Providio Salesforce Commerce Cloud Accelerator provides businesses with the tools to go live quickly, ensuring scalability and a customer-centric approach from day one. What is Providio? ETG Digital’s Providio is a next-generation, headless e-commerce accelerator built on the Salesforce SFRA framework. The post E-Commerce Launch with ETG Digital’s Providio Salesforce Commerce Cloud Accelerator appeared first on ETG Digital.
- Meet Einstein SDR and Einstein Sales Coach: Revolutionizing Sales Teams with Autonomous AI Agents
Salesforce, the world’s leading CRM platform, has once again set the stage for innovation with the introduction of two groundbreaking autonomous AI sales agents: Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent. These fully autonomous AI-driven agents, set to be generally available in October, are designed to revolutionize sales processes by enabling sales teams to The post Meet Einstein SDR and Einstein Sales Coach: Revolutionizing Sales Teams with Autonomous AI Agents appeared first on ETG Digital.
- Navigating Salesforce Org Consolidations in a Large Metal Distribution and Manufacturing Company
My Journey in the Metal Industry Working at one of the largest metal distribution and manufacturing companies in North America has been incredibly rewarding. Our vast reach and impact necessitated efficient operations and seamless integration of new acquisitions. During this process, we encountered a mix of companies: some were already using Salesforce, while others relied The post Navigating Salesforce Org Consolidations in a Large Metal Distribution and Manufacturing Company appeared first on ETG Digital.
- All you need to know about Salesforce Marketing Cloud Growth Edition
The ever-evolving marketing landscape demands agile and powerful tools, especially for businesses taking their first steps towards sophisticated customer engagement. And this is why Salesforce has just announced the Salesforce Marketing Cloud Growth Edition, a game-changer, specifically designed to empower growing companies with the essentials of marketing automation at an accessible price point. This edition offers The post All you need to know about Salesforce Marketing Cloud Growth Edition appeared first on ETG Digital.
- Best Practices to Maintain Your Salesforce Data Quality
In the bustling realm of B2C sales and service, Salesforce often serves as the beating heart of your operations. But just like any powerful engine, it thrives on clean, high-quality fuel – data. Unfortunately, B2C environments can introduce unique challenges to data integrity, leaving you with a metaphorical spaghetti junction instead of a smoothly flowing ecosystem. The post Best Practices to Maintain Your Salesforce Data Quality appeared first on ETG Digital.
- Best Practices to make the most of your Salesforce Commerce Cloud
Remember the frantic click-fest during the holidays, desperately searching for the perfect gift on a website that resembled a labyrinth? Navigating confusing menus, sifting through irrelevant recommendations, and enduring a checkout process resembling a tax audit – these are the hallmarks of an e-commerce experience stuck in the dark ages. For businesses grappling with stagnant The post Best Practices to make the most of your Salesforce Commerce Cloud appeared first on ETG Digital.
- Delight your Sales Teams with Salesforce Automated Commission Calculator
Manual commission calculations. The phrase alone evokes groans from sales teams and sighs from finance departments. This time-consuming, error-prone process eats away at productivity, fuels frustration, and hinders transparency. Yet, it remains a painful reality for many organizations. In today’s competitive landscape, businesses cannot afford to leave sales performance on autopilot. A highly motivated and The post Delight your Sales Teams with Salesforce Automated Commission Calculator appeared first on ETG Digital.
- Why you should choose Salesforce over Hubspot as your CRM?
Salesforce, the industry titan, boasts a 19.8% market share, serving behemoths like Nike and Unilever. While HubSpot, the nimble challenger, claims 5.4% and champions itself as the “friendly” CRM, favored by rising startups and solopreneurs. But, which is right for your business? In this cutthroat business world, success hinges on building enduring relationships. Hence the The post Why you should choose Salesforce over Hubspot as your CRM? appeared first on ETG Digital.
- Snowblind: The Invisible Hand of Secret Blizzard
Executive Summary Lumen’s Black Lotus Labs has uncovered a longstanding campaign orchestrated by the Russian-based threat actor known as “Secret Blizzard” (also referred to as Turla). This group has successfully infiltrated 33 separate command-and-control (C2) nodes used by Pakistani-based actor, The post Snowblind: The Invisible Hand of Secret Blizzard appeared first on Lumen Blog.
- Top Pitfalls to Avoid When Implementing AI in the Enterprise
If you’re a leader in the business world, there’s a good chance your company has already implemented some form of artificial intelligence (AI) or is planning to in the next 12 months. In fact, according to a recent study, that’s The post Top Pitfalls to Avoid When Implementing AI in the Enterprise appeared first on Lumen Blog.
- 3 Ways Network Advancements Can Transform Your Midsized Business
Networking is the backbone of every digital aspect of your business, from inventory management and cybersecurity to customer experience and employee productivity. Discover how recent networking advancements can solve common challenges faced by midsized businesses, helping you unlock substantial benefits The post 3 Ways Network Advancements Can Transform Your Midsized Business appeared first on Lumen Blog.
- Secure Your Future: The Benefits of Ethical AI Governance
Once thought to be heading for disaster, the U.S. stock market has rebounded and reached new record highs. This recovery is fueled by supportive economic policies and strong corporate earnings. The S&P 500 has increased notably, fueled by growth in The post Secure Your Future: The Benefits of Ethical AI Governance appeared first on Lumen Blog.
- Intelsat Leverages Lumen to Connect Billions of Customers Across Land, Sea and Air
Since its founding in 1964 and live broadcast of the moon landing in 1969, Intelsat has been one of the world’s biggest operators of geostationary satellites. The company is involved in everything from in-flight Wi-Fi and precision farming to broadcasts The post Intelsat Leverages Lumen to Connect Billions of Customers Across Land, Sea and Air appeared first on Lumen Blog.
- One Sock Fits All: The use and abuse of the NSOCKS botnet
Executive Summary The Black Lotus Labs team at Lumen Technologies has expanded the known architecture of the “ngioweb” botnet, its use as a cornerstone of the notorious criminal proxy service known as NSOCKS, and appropriation by others such as VN5Socks The post One Sock Fits All: The use and abuse of the NSOCKS botnet appeared first on Lumen Blog.
- How Managed IT Services Can Solve Your Technical Resource Gaps
Today’s business growth is often driven by digital experiences. Companies need to invest in their IT infrastructure and team to account for the increased standards of digital experiences and escalating cyberattacks. Developing highly skilled IT teams and arming them with The post How Managed IT Services Can Solve Your Technical Resource Gaps appeared first on Lumen Blog.
- How A Law Firm’s Network Secured Their Data And Enhanced Client Trust
Public education is the passion and purpose of Walsh Gallegos Kyle Robinson & Roalson P.C. For more than 40 years, the Austin-based law firm has served school districts, charter schools and other educational and government institutions in every aspect of The post How A Law Firm’s Network Secured Their Data And Enhanced Client Trust appeared first on Lumen Blog.
- Fewer Outages Lead To A Better Customer Experience For A Custom Cloud Service Provider
Companies face increasing pressure to optimize their cloud environments, and iBridge Cloud Technologies is there to help. The company prides itself on being a strategic partner, addressing their customers’ managed services challenges with a consultative approach. “Our business strategy is The post Fewer Outages Lead To A Better Customer Experience For A Custom Cloud Service Provider appeared first on Lumen Blog.
- Shopify SEO Checklist: Your Ultimate Guide to Boosting Traffic
Introduction Running an online store on Shopify? Optimizing your site for search engines is crucial for driving traffic and increasing sales. This comprehensive Shopify SEO checklist will guide you through the essential steps to boost your site’s visibility. Whether you’re a beginner or an experienced e-commerce entrepreneur, following this checklist will help you optimize your
- Go Global with Confidence: Shopify Plus Features for International Expansion
Introduction Expanding a business internationally is a significant milestone, yet it comes with its own set of challenges. For businesses looking to scale seamlessly across borders, Shopify Plus features offer robust solutions tailored for global e-commerce. Designed for high-growth merchants, Shopify Plus provides advanced capabilities that empower businesses to manage operations efficiently, cater to diverse
- Unleashing the Power of Shopify Development Solutions: A Comprehensive Guide
Introduction In the ever-evolving landscape of e-commerce, having a robust and flexible online store is crucial for success. Shopify, a leading e-commerce platform, offers a wide range of development solutions that allow businesses to create customized, scalable, and efficient online stores. Whether you’re looking to enhance your store’s design, add unique functionalities, or integrate with
- Choosing the Best Shopify Marketplace Development Agency: A Guide to E-commerce Success
Introduction In the bustling world of e-commerce, creating a thriving online marketplace requires more than just a great idea. It demands technical expertise, strategic planning, and a deep understanding of consumer behavior. For entrepreneurs looking to establish a dynamic and scalable marketplace, partnering with the best Shopify development agency can make all the difference. This
- Unlocking the Power of Shopify Plus SEO: A Comprehensive Guide
Introduction In the digital age, eCommerce is booming, and Shopify Plus stands out as a leading platform for high-growth businesses. However, to truly harness the power of this robust platform, mastering Shopify Plus SEO is crucial. This guide will walk you through everything you need to know to optimize your Shopify Plus store for search
- The Ultimate Shopify Glossary: 29 Free Essential Terms You Need to Know
Introduction When diving into the world of e-commerce, especially with a platform as robust as Shopify, understanding the terminology is crucial. This Shopify glossary will help demystify the jargon, ensuring you can navigate your Shopify store with confidence and efficiency. Whether you’re a seasoned e-commerce veteran or just starting out, this guide is for you.
- Home Depot: The Best Place to Buy Tools and Home Improvement Supplies
Introduction Home Depot is one of the largest home improvement retailers in the world, and its digital marketing strategy is a key part of its success. The company uses a variety of channels to reach its target audience, including: Search engine optimization (SEO): Home Depot optimizes its website for relevant keywords so that it appears
- Nike’s Digital Transformation: How the Brand is Reinventing Itself for the Future
Introduction Nike is a global leader in the sportswear industry, and its digital transformation has been a key factor in its success. The company has invested heavily in digital technologies, such as mobile apps, e-commerce, and data analytics, to improve the customer experience and drive growth. One of Nike’s most successful digital initiatives is the
- Shopify Migration Services: A Step-by-Step Guide
Introduction When it comes to running a successful e-commerce business, choosing the right platform is crucial. Shopify has emerged as one of the leading e-commerce platforms, offering a wide range of features and services to help businesses thrive in the online marketplace. If you’re considering migrating your online store to Shopify, this step-by-step guide will
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