Based on ratings collected in IDC’s 2023 SaaS Path Survey, SAP SuccessFactors placed in the highest scoring group for vendors serving the SaaS Talent Managementapplication market and has been awarded IDC’s 2023 SaaS Talent ManagementCustomer Satisfaction Award.
IDC’s customer satisfaction award programme, the CSAT Awards, recognises the leading software-as-a service (SaaS) vendors in each application market that receive the highest customer satisfaction scores based on IDC’s SaaS Path survey. SaaS Path is a global survey of approximately 2,900 organisations across all geographic regions and company sizes, in which customers are asked to rate their vendor on more than 30 different customer satisfaction metrics.
